📁
Finance
📅
1900011K Requisition #
📅
1337 Total Views

We are currently seeking an Accounting Associate who will post daily cash payments received from our customers and notify internal groups of daily payments posted;  prepare journal entries for cash payments received from other sources; research and reconcile customer accounts and accounts receivable-related general ledger accounts;  interact with Credit and Collections, Accounts Receivable, and various Customer Support Groups in reconciling accounts.

 

Responsibilities:

  • Post payments from customers accurately.
  • Assure that all monthly, weekly, and daily deadlines are met in the cash applications process.
  • Communicate and follow up with internal and external groups to resolve issues of overpayments and short payments.
  • Balance to entries posted in the system.
  • Perform Journal Entries when applicable.          
  • Research issues with journal entries and resolve in a timely manner.
  • Process customer credit card transactions as needed and communicate to correct departments for transactional follow up.
  • Ensure billing and cash application discrepancies are resolved in a timely manner.
  • Maintain customers’ files
  • Assist in the reconciliation of AR Accounts monthly.
  • Perform internal entity cash transfers as needed.
  • Backup key positions within the Cash Application/Collections team

Qualifications:

  • 3-5 years of cash applications/Accounts Receivable experience
  • Must have strong time management skills with ability to prioritize and meet deadlines.
  • Must have good oral and written communication skills as well as interpersonal skills, including the ability to interact effectively with all departments and levels within the company.
  • Must have good organizational skills and the ability to work efficiently and effectively in a high-volume, fast-faced environment.
  • Attention to detail.
  • Excel experience required, NetSuite experience a plus.
  • Flexibility to work overtime as needed.
  • Accounting Degree strongly preferred but not required.

 

About Us:

Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.comTwitterFacebookYouTubeLinkedIn, and the Genesys blog.

 

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

 

Previous Job Searches

Activity Feed

43563
Job shares through Genesys
Someone applied to the Account Director, Enterprise – Beijing/Shanghai – China position. 2 hours ago
Someone applied to the Lead Development Representative – Sydney, NSW position. 2 hours ago
Someone applied to the Account Director, Enterprise – Beijing/Shanghai – China position. 2 hours ago
Someone applied to the Senior Account Executive, Enterprise - Sydney, NSW position. 2 hours ago
Someone applied to the PS Consultant - Digital Channels position. 3 hours ago

Similar Listings

United States, Indiana, Indianapolis, Indianapolis

📁 Finance

Requisition #: 190000QS

United States, Indiana, Indianapolis, Indianapolis

📁 Finance

Requisition #: 19000124

United States, Indiana, Indianapolis, Indianapolis

📁 Finance

Requisition #: 190000RM