Associate Sales Representative, Mid Market & Commercial

2000010N Requisition #


Who is Genesys?

Genesys, the world’s #1 Customer Experience Platform, empowers companies to create exceptional omnichannel experiences, journeys, and relationships. For over 25 years, we have put the customer at the center of all we do, and we passionately believe that great customer engagement drives great business outcomes.


The Associate Sales Account Executive

Do you want to be part of a global company that is a recognized leader in the customer experience?

Do you enjoy complex sales engagements, hunting for new business, and working for a brand leader?

If you said yes, then we would love to hear from you!

As an Associate Sales Account Executive, you will become the catalyst behind the growth and success of the company and carry responsibility for all sales opportunities across Mid-Market and Commercial business segments once fully trained. As consultative sales professionals, you will take ownership of positioning the full Genesys solution portfolio, developing and managing a sales pipeline, securing net-new business, and also driving revenue growth from within the existing customer base.

Your main goal is to achieve an annual sales target by closing prospective deals. Once an opportunity has been closed, the Account Executive’s role is to engage with the appropriate internal resources to help manage the phases of post-sales support and to ensure the customer is recognizing value from their investment into Genesys.


We offer:

  • Working in a high energy dynamic team with a set up that provides every opportunity to thrive.
  • A comprehensive Associate Mentoring Program where you will share the experience and learn alongside other new Associates. You will be fully equipped to achieve a long and successful career in Consultative Sales.
  • High trust working environment, empowering you to work independently and be self-motivated to create your lasting customer relationships
  • A variety of diverse and international career paths
    The minimum you need to succeed:
  • Passion, Energy and a Willingness to do whatever it takes to keep our customers happy.
  • Highly motivated to meet and exceed annual sales goals and willing to be coached for continuous growth and development.
  • University Bachelor’s degree 
  • Exceptional skills in both  German and English language as well as strong presentation potential.
  • You will be an early career professional working already with up to 2 years’ experience in a role where you are actively developing sales opportunities.
  • Able to articulate your opinions on current and emerging technology trends.
  • The experience of selling software solutions into multiple vertical markets is preferred.
  • Be a team player and a virtual team leader, be adaptable, be able to multi-task, and be ready to travel

About Genesys

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys CloudTM, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit 
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. 


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