Associate Software Development Engineer – Frontend

Research and Development
200000YG Requisition #

Who is Genesys?
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty.


Why Genesys needs you:

We are investing 1 billion dollars in R&D over the next 4 years and need the right individuals to turn that investment into innovation. Genesys is bringing that innovation to customers through multi-cloud deployments in AWS, Azure, and Google Cloud. 

Connections matter, at certain times with greater urgency. Whenever the moment, our technology facilitates those connections creating an experience as a service. Our team members own their critical services and words like scalability, resiliency, and automation are at the heart of every line of code we write. 


The role:
Great customer experiences start with Genesys.  We believe that artificial intelligence is the cornerstone of creating better customer experiences between businesses and their clients, and we are leading the way.  As we continue to grow, we are looking for a full-time Front-End Software Development Engineer to help take our User Interfaces to the next level. 

At Genesys you can expect a culture that is creative and vibrant. You will be working towards a clear vision in an agile team environment delivering front end features (Angular). Responsibilities will include translating UI/UX wireframes into code producing visual elements of the application. 

What you will bring to the role:

  • You have relevant industry experience developing web-based UIs
  • You have an Hons 2.1 Degree or higher in Computer Science, Electronic Engineering or related disciplines
  • You like working with new technologies, are curious and energetic
  • You are eager to and like learning new things and experimenting
  • You want to surf the “Digital Transformation” wave
  • You enjoy a creative and agile environment that moves fast


Extra Awesome would be:

  • Experience in Angular / Web components
  • Experience in Javascript
  • Understanding of software algorithms, data structures and systems
  • Experience in any of the following:
    • AWS technologies, including DynamoDB, EC2, SNS
    • Apache Avro, JSON, Redis
    • Jenkins, Git
    • REST


Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. #LI-DM2

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