Associate Software Engineer

📁
Research and Development
📅
200000V6 Requisition #

ROLE SUMMARY

Genesys Engage Voice team is responsible for developing Real time call processing system. This team is responsible for design and development of many features need for SIP Server and related micro services.

  • Associate Software Developer (SIP developer) needs to have sound knowledge on Real time call processing system. He needs to be proficient in nodeJS development. C, C++ knowledge will be a plus.
  • SIP developer responsibilities: Design, develop and maintain both new as well as existing functionalities with high quality.

REQUIRED SKILLS AND EXPERIENCE:

  • Previous experience working in SIP development (3+ years)
  • Good Thinking Ability and Willing to Learn new things fast is required.,
  • Knowledge of programming languages (C, C++, nodeJS)
  • Knowledge on SIP RFCS is a must.
  • Knowledge of Call Processing system, Finite State Machine (FSM).
  • Knowledge of micro services, kubernetes will be preferred
  • Knowledge of shell command, Shell Scripts and Perl will be good to have
  • Knowledge on Continuous Integration Process (Jenkins) or Github actions will be good to have
  • Good communication skills

ABOUT US:

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales, and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys CloudTM, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

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