Research and Development
2100010T Requisition #

The Genesys Cloud UI team is looking for a talented software engineer for front-end web development. We build a cloud-based contact-center and communications platform that’s growing incredibly fast. The ideal candidate is a results-driven, self-motivated, front-end developer. The candidate must show the capacity to work, collaborate and communicate effectively in a dynamic enterprise software development environment.

What you will do while working with us:

· Work with team members, UX and Product Management teams to design, develop, and test features that meet the business needs of our customers.

· Jump into various complex code-bases, understand them quickly, and develop features and bug fixes in a fast-paced environment.

· Help us evolve our platform to deliver features to customers faster and with fewer issues

· Work with modern front-end web technologies such as Ember, Angular, Typescript, Elm, and Web Components

· Contribute to our team-maintained continuous deployment pipeline

· Foster an inclusive working environment where every team member is positioned for success

· Learn and teach by participating in code reviews, direct collaboration, and open discussions

· Exhibit thoroughness in evaluating all aspects of a solution including localization, licensing, scalability, memory management, bandwidth, latency, automated testing, security, and compliance.

· Write and maintain unit, integration, and acceptance tests.

· Stay current with industry developments and new trends.

· Understand and comply with HIPAA security and privacy rules.

· Adhere to Genesys Code of Business Conduct and Ethics.

About you:

· Relevant experience building web applications in JavaScript or similar languages.

· Bachelor’s degree in Computer Science or relevant, proven industry experience

· Excellent written and verbal communication skills

· Excellent analytical and diagnostic skills

· Resourceful and detail-oriented developer

· Strong object-oriented analysis and design patterns experience

· Ability to multi-task, prioritize, and be detail-oriented

· Legally eligible to work in the U.S.


Some of the benefits of working with us:

· An open time-off policy and management team that supports its use

· The flexibility to work from home or remotely as needed

· Working with a team committed to work-life balance

· Annual budget for technical conferences and career development



Medical, Dental, and Vision Insurance

Telehealth coverage

Flexible work schedules and work from home opportunities

Development and career growth opportunities

Open Time Off

401(k) matching program

Adoption Assistance 

Infertility treatments


See more Genesys benefits information at https://mygenesysbenefits.com/ 



Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least June 30, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis. 


About Genesys:

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Serviceā„  so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.


Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

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