200000F8 Requisition #


Note: By submitting your resume you will be considered for the location listed or other location in EMEA. When a job opens that fits your background, we will reach out and provide the full job description.


Do you want to work in a dynamic Pre-Sales team? Are you passionate for great CX, Cloud and SaaS innovation?


Work for a Leader

Our mission is to power the world’s best customer experience, pioneering Experience as a service and AI innovation. Our all-in-one omnichannel solution allows companies to communicate with their customers effectively without even knowing we are there. With over 10,000 clients in over 100 countries, we power over 25,000,000,000 interactions a year. We are looking for you to continue to take us to the next level.



Are you willing to become the best Pre Sales Solution Consultant? We offer:

  • Working in a high energy dynamic team with a set up that provides every opportunity to thrive.
  • A comprehensive Associate Mentoring Program where you will share the experience and learn alongside other new Associates. You will be fully equipped to achieve a long and successful career in Solutions Consulting.
  • A training program that includes travel within Europe, and a learning accelerator experience
  • High trust working environment, empowering you to work independently and be self-motivated to create your lasting customer relationships
  • A variety of diverse and international career paths 
  • Gain a deep working knowledge of the omnichannel contact center industry
  • Provide strategic support to Sales, including demonstrations, architecture designs, and responses to requests for proposals we receive from customers
  • Coordinate Sales, Product Management, Architects, Security, IT Professional Services, to ensure our customers can deliver exceptional experiences to their end customers
  • Perform technical validation in our customers’ transformational projects
  • Research and delivery of project specific customer demonstrations
  • Present, co-create and then prescribe recommendations for new or improved Customer Journeys and Customer Experiences

What this role is: 

As an Associate Pre Sales Solution Consultant, you will inspire our customers through technology, using your growing knowledge of Artificial Intelligence, Cloud Computing, Software as a Service


What this role isn’t: 

You are not “one-man shows”. You would work within a team of cross-functional experts who come with a varied skillset and together you will develop identified business opportunities. Your consultative approach will drive you to understand customer functional and technical needs. Your ability to captured, allow you to succeed advising on which Genesys capabilities the customer should implement and will ultimately benefit from. All available as part of Genesys breadth of Customer Experience solutions, delivered from the cloud as our Experience as a Service!



What will you bring on the table?

  • Passion, Energy and a Willingness to do whatever it takes to keep our customers happy
  • University Bachelor’s degree educated
  • You will be an early career professional working already with 0-2 years’ experience or having just successfully completed university education
  • Technological know-how of IT-concepts, software-standards best practice, as well as database and networking technologies.
  • Able to articulate your opinions on current technology trends
  • Strong developed analytical and conceptional capabilities and high customer focus
  • Exceptional skills in both English and local language as well as strong presentation potential
  • Be a Team Player, be adaptable, be able to multi-task and be ready to travel

Stay Connected

Like what you hear? We are always looking for great sales talent; let’s start the conversation today. Follow Genesys LinkedIn Career page https://www.linkedin.com/company/genesys/

Visit Genesys blog https://www.genesys.com/blog

About Genesys

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠ so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics

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