20000192 Requisition #

Genesys is looking for a Business Finance Senior Analyst / Anaplan Model Builder to be a key part of our Business Finance team to manage Genesys financial planning and forecasting tool, Anaplan, and provide reporting and analysis for Genesys global sales operations.

As our first and primary Anaplan Model Builder, they will manage the full Anaplan development life-cycle including model design, build, delivery, iteration, and maintenance. They will work closely with our Sales, Sales Ops and Finance teams to understand business use cases in order to update existing models and/or design and build new models.

They will also work closely with our Business Analytics team to build reports and dashboards, analyze data from our systems and processes, and develop insights and recommendations to enable the business to take action and make better decisions.

Essential Job Functions:

  • Partner with Sales and Finance and other business stakeholders to understand business requirements and identify new use cases
  • Mock up, design, and build new Anaplan models based on business use cases
  • Maintain and update existing Anaplan models in response to changing business requirements
  • Manage the Anaplan development roadmap with business stakeholders
  • Design, develop, and analyze reports and dashboards in Anaplan and Tableau to provide key business insights


Minimum Requirements:

  • 2+ years of experience designing and building Anaplan models with Level 2 Model Builder certification
  • 2+ years of experience working in Sales and/or Finance or partnering closely with those departments for analysis and model building is a plus, but not a requirement
  • Strong proficiency in Excel including using advanced functions such as pivot tables, lookup functions, macros, etc.
  • moderate proficiency in PowerPoint and Outlook.
  • Excellent communication skills and professionalism; ability to communicate with executives.
  • Strong time management skills and work ethic
  • Experience at a software company, ideally with a Cloud product, is a plus but not a requirement
  • Experience with headcount and capacity planning is a plus, but not a requirement
  • Familiarity with data visualization tools (e.g., Tableau) is a plus, but not a requirement



About Genesys

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys CloudTM, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.


Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.  #LI-BH1

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