Database Administrator

IT - Database
180001GD Requisition #
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Job Title: Database Administrator

Location: Chennai


Job Summary: 


This position will work on relational and non-relational databases at Genesys with focus on process, problem solving, coding, performance tuning, and back-up and recovery.


What You’ll Do


  • Position will develop data solutions and code to access data sources.
  • Position manages data across all platforms and ensures the integrity of data on simultaneous projects.
  • Responsible for the architecture of data solutions which meets the long term growth plans of Genesys Cloud solutions
  • Position will manage system alerts, load balance, performance issues, and provide security oversight.
  • Position will perform database monitoring alerting management of issues affecting uptime.
  • Position will manage various updates and upgrades for database platforms including; Postgres, SQL Server, Cassandra and others as required.
  • Position will develop and/or operate data purge and archive procedures according to company policies.
  • Position will examine production issues and make recommendations and/or escalate for problem resolution.
  • Be available to participate in an on call support rotation and non-business hour change windows.
  • Maintain the firm standards as they apply to information, data, network, and system security.
  • Responsible for observing all laws and regulations wherever business is conducted on behalf of the company. 


About You  

  • BE and a combined 4+ years of experience in the following:
  • Ability to assist with maintenance and performance tuning for various database engines.
  • Excellent experience interfacing between middleware and database systems.
  • Excellent communication skills, both written and verbal.
  • Familiarity with Linux based systems including performing administrative functions in a command line interface.
  • Experience in other SaaS environments is highly desirable.
  • Requires three or more years of SQL server administration 2008 R2 and above
  • Experience with maintaining and performance tuning of Postgres 9.x databases.
  • Experience in implementation and management of high availability solutions such as clustering, log shipping and replication.
  • Partitioning for Postgres and SQL Server.
  • Experience with cloud based solutions such as Amazon Web Services or Microsoft Azure highly desirable.
  • Knowledge of other database systems like Cassandra, Oracle and MySQL highly desirable.
  • Scripting languages (i.e. PowerShell, python) will be a plus.
  • Experience with any other NoSQL databases will be a plus.
  • SQL Server Integration Services (SSIS) and SQL Server Reporting Services (SSRS) experience will be a plus.
  • Experience reporting on performance trending a plus.
  • Ability to write advanced queries, manage stored procedures.

How You Do It

How You Think: Understands the business and takes a non-traditional approach to solving common problems. Willing to draw outside the lines and find new ways to make an impact on old problems.

How You Interact: Can easily build collaborative relationships that energize individuals, teams, and the company into action. You are a global thinker and can work across locations and time zones. You are an excellent communicator and listener and can easily persuade to drive a vision and purpose.

How You Own It: You are a hands-on executor who can drive change and clearly communicate across all stakeholders.

How You Show Up: Embodies Genesys core cultural values and pushes to create an authentic employee experience. You are the type of person who can succeed through ambiguity, bringing clarity where there is no roadmap, who can re-set when a change in direction is needed without getting derailed or frustrated. You are authentic and instil the trust in others.

About Us:

Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.comTwitterFacebookYouTubeLinkedIn, and the Genesys blog.


Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

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