Research and Development
2000000N Requisition #

Cloud Analytics and Cloud Billing projects are looking for a DevOps Engineer to join a
distributed team consisting of Development, QA, and DevOps engineers. We are
building pipelines aimed to collect, process, store, and analyze data produced by
Genesys solutions deployed, and running both in cloud, and in premise environments.

The primary responsibilities will include, but not limited to:

  • Supporting projects’ pipelines and infrastructure.

  • Monitoring and resolving incidents.

  • Helping business representatives with getting requested information from platform.

  • Automation of routine operations and whatever could be automated in general.

  • Handling of incoming requests and monitoring notifications (done in shifts, during usual day working time. No night shifts or work on holidays).

Skills needed:

  • Degree in Computer Science or Computer Engineering, or equivalent experience.
  • Attention to details.
  • Tendency to double-triple checking what you are doing.
  • Ability to search publicly available information on your own.
  • English enough to read / write emails, participate in regular online meetings, contribute to the technical documentation.

Additionally, experience in some of the following is needed:
  • GNU/Linux (CentOS 7)
  • Docker
  • Kubernetes
  • Jenkins
  • Azure
  • AWS
  • Bash
  • Python.

About Us:

Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.comTwitterFacebookYouTubeLinkedIn, and the Genesys blog.


Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.#LI-DK1 

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