210001QC Requisition #

As a Digital Security Engineer, you will be responsible for security monitoring and analysis of Genesys production environments, as well as implementing new security solutions. This role will also require processes/procedures to support compliance objectives.

Major Responsibilities/Activities:

  • Monitor the security of Production AWS environments.
  • Monitor application and system activity logs for potential threats.
  • Perform internal/external vulnerability assessments and work with development teams on remediations.
  • Evaluate effectiveness of current security tooling.
  • Review, evaluate, recommend new and alternative security tooling as appropriate.
  • Respond to security events, analyze, and escalate where appropriate.
  • Understand & comply with PCI, HIPAA Security and Privacy Laws.
  • Adhere to Genesys Code of Business Conduct and Ethics.

Minimum Requirements:

  • Understanding of fundamental security practices.
  • Experience with AWS, Linux, and networking concepts.
  • Strong troubleshooting skills; able to work independently.
  • Familiarity with common vulnerability scanners, e.g. Nessus, OpenVAS.
  • Familiarity with common IDS solutions, e.g. Snort, Suricata.
  • Familiarty with SIEM solutions.
  • Detail oriented and systematic.
  • One or more of the following: Security+ , CISSP or similar.


  • BS, MS in Computer Science / Engineering or equivalent experience.
  • One or more of the following:
  • Security+
  • Experience with AWS, Linux, and networking concepts.
  • Strong troubleshooting skills.
  • Experience with CI/CD environments and “shift left” security approaches
  • Programming experience, for example in Python, Node.js, Java.


  • Medical, Dental, and Vision Insurance
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off
  • 401(k) matching program
  • Adoption Assistance 
  • Infertility treatments

See more Genesys benefits information at https://mygenesysbenefits.com/



Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least December 31, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis. 

About Genesys:

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

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