Research and Development
220001M8 Requisition #

Job Description

Job Title: Lead Software Engineer


Job Summary

As a Lead Software Engineer, you will be responsible for the development of components and services used to deliver core platform extensibility features. You will design, build, and maintain highly scalable services and components for use in our multi-tenant cloud environments across the globe.


You will work in a fast-paced, collaborative environment full of continuous change, innovation and experimentation. You will work with both established and cutting-edge technologies like Java, Kafka, Redis, AWS Lambda, and various other AWS Services to build on our micro-service cloud architecture. You should demonstrate mastery in one or more of these technologies, and a drive to learn and apply new technologies to current or future projects.

Successful Lead Software Engineers will:

• Demonstrate a high level of curiosity

• Keep up-to-date on technologies and apply them to new or existing projects

• Improve the overall platform through shared library contributions

• Be a highly detailed individual who builds solutions that are scalable, stable, and resistant to chaos

• Work closely and collaboratively with team members

• Identify and proactively handle issues

• Strive for excellence in the features they deliver

Major Responsibilities/Activities

• Design, develop, and test features, functions and microservices delivered via platform components that are highly scalable, available, and reliable

• Collaborate with and/or mentor team members

• Own features through the development lifecycle from planning to production

• Participate in pull requests as a reviewer and author

• Recommend new technologies or methodologies when appropriate

• Understand & comply with PCI, HIPAA, and all other applicable compliance regulations

• Adhere to Genesys Code of Business Conduct and Ethics

Minimum Requirements

• 7+ years of experience in software engineering

• Proficiency in server-side cloud development using Java

• Demonstrable understanding of scalability, security, and availability in multi-tenant cloud architectures

• Working experience with REST APIs

• Good verbal and written communication skills

• Bachelor’s degree in Computer Science or related work experience

The ideal candidate would also have experience with:

• Amazon Web Services (EC2, Lambda, Dynamo, S3, SQS, CloudFormation, etc.)

• Maven

• Spring Boot

• One or more of the following: Redis, JsonPath, Jersey, Apache HttpClient, Apache Velocity

• Serverless architecture patterns

• Jenkins

Work Context

• Communicates regularly with colleagues and management.

• Legally eligible to work in the U.S.


  • Medical, Dental, and Vision Insurance
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off
  • 401(k) matching program
  • Adoption Assistance 
  • Infertility treatments


See more Genesys benefits information at https://mygenesysbenefits.com/


Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time.

As our Covid-19 task force and internal teams plan to reopen our global offices, the policies and procedures will continue to be updated.

Reasonable Accommodations: 

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.  


This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.  

About Genesys:

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Previous Job Searches

Activity Feed

Job shares through Genesys
Someone applied to the Senior Customer Success Manager position. 11 minutes ago
Someone applied to the Operations Manager, Strategic Alliances position. 11 minutes ago
Someone applied to the VP, Professional Services Operations position. 11 minutes ago
Someone applied to the Senior Software Developer position. 11 minutes ago
Someone applied to the VP, Latam Channel position. 11 minutes ago

Similar Listings

United States, Indiana, Indianapolis, Virtual Office (Indiana)

📁 Research and Development

Requisition #: 220001AF

United States, Indiana, Indianapolis, Indianapolis

📁 Research and Development

Requisition #: 2200016L

United States, North Carolina, Raleigh, Virtual Office (North Carolina)

📁 Research and Development

Requisition #: 21000324