200000FC Requisition #

Job Summary:


We're looking for a team player, go-getter with ambition, with focus and strong understanding of business processes and IT controls. The Manager, Internal audit, based in India, will be responsible for preparing Genesys for Service Organization Control (SOC) 1 and Sarbanes-Oxley (SOX) compliance. This is an individual contributor role reporting directly to the US team.



  • Assists and supports the organization with initial compliance with and ongoing preparation, testing, and monitoring of conformance to requirements of SOC 1 compliance

  • Assist in planning, scoping, and risk assessment process with close collaboration with business process owners and external auditors

  • Conduct walkthroughs to gain and understanding of operational and IT processes and controls testing according to established audit standards

  • Develop high-quality business process and audit testing documentation

  • Evaluate audit findings and coordinate remediation of activities


  • Bachelor’s degree in Accounting, Finance or related field preferred

  • 6-9 years of audit experience preferred

  • Strong understanding of US GAAP, SOX requirements, SOC 1 requirements, internal audit standards

  • Strong analytical and problem-solving skills

  • Proficiency in MS Excel, Word and PowerPoint

  • Ability to handle multiple priorities and deadlines, with high standards for quality, accuracy, and attention to detail

  • Ability to work independently and as a member of the team in a fast-paced environment

  • Strong written and verbal communication skills

About us: Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys CloudTM, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com


Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.




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