Marketing & Bus Develop
190000RG Requisition #
1458 Total Views

Position:   Outbound Sales Development Representative  
Location:  Manila, Philippines

The Outbound Sales Development Representative is responsible for generating qualified opportunities for the mid-market sales force through outbound prospecting efforts. They will work as part of a team to support Revenue Marketing and Sales objectives.

  • Build rapport with contacts by offering resources (webinar invitations, white papers, relevant blog articles, etc.) and understanding where the prospect is in the buying process.
  • Schedules meetings with prospects and Sales Reps by educating and challenging prospective buyers.
  • Partners with Marketing and Sales on outbound prospecting and competitive strategies to generate opportunities.
  • Follows best practices for maintaining Salesforce.com database accuracy and completeness by updating records regularly.
  • Assigns and uses lead nurturing process on ICP accounts not ready to buy.
  • Searches internal and external subscription databases, LinkedIn, etc. for additional key contacts within existing companies.
Desired Qualifications:
  • BA/BS degree and or equivalent experience (2+ years).
  • Outbound prospecting/inside sales experience preferably within IT/Cloud solutions.
  • Excellent English written and verbal communication skills.
  • Strong rapport building phone communication skills.
  • Great problem solver, ability to actively listen and evaluate prospect needs.
  • Comfortable reaching out to new contacts via phone and/or other channels.
  • Ability to multitask and strong time management skills.
  • Resourceful and ability to adapt quickly to a changing environment.
  • Professional educational experience.
  • Ability to work in a team environment.
  • Driven to exceed defined targets and quotas.
  • Willing to work on a night shift schedule. 
Additional Requirements:
  • Salesforce experience is a plus.
  • Business-related application skills (e.g. Outlook, Word, Excel, PowerPoint) a plus.
About Us:

Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via http://www.genesys.com/, Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog.


Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

Job Location
Manila, Philippines
Position Type

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