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Job Title: ISV/Partner Program Associate

 

Department & Team: Marketing/AppFoundry ISV and Technology Partner Program

 

Reports to: Manager, Sr. AppFoundry ISV and Technology Partner Manager

 

Location: Araneta Center, Quezon City, Manila, Philippines

 

 

As the leading Customer Experience Platform for brands of all sizes, Genesys offers Independent Software Vendors (ISVs), System Integrators, and Hardware Vendors an unparalleled opportunity to create and integrate innovative solutions that change the way brands communicate with their consumers.

 

The AppFoundry Marketplace and partner program makes it easier for customers to get value from the Genesys platform(s) by reducing friction related to sourcing, procurement, deployment and support of third-party integrations and add-on applications.

 

For partners, the AppFoundry provides a direct path to market for their solutions, a searchable marketplace for customers to discover new solutions, and reduces friction associated with sales and deployment of new applications by allowing customers to purchase and install new applications directly from the marketplace.

 

Over 100 Genesys customers are using an application from the AppFoundry Marketplace in their environment.

 

Due to significant growth, we are seeking a motivated, junior sales professional for our AppFoundry ISV team.  Candidates must have 1-2 years of inside sales (phone –based) experience, ideally in the enterprise software space. AppFoundry Partner Account Managers are responsible for developing and fostering ISV and technology partnerships and working with partners and Genesys Sales to help advance partner application sales opportunities.

 

This is a great opportunity to get experience in Enterprise Software Sales and Partner/Alliance Management. Junior AppFoundry Partner Account managers will receive extensive training on the market, our platform and partner value propositions.

 

 

Key Responsibilities

 

  •          Educate prospective partners on Genesys and the AppFoundry Partner Program
  •          Onboard new partners, managing contracts from origination through execution
  •          Manage partner relationship to maximize revenue and to ensure partner commitment
  •          Initiate joint account planning and strategy sessions liaising with you Senior AppFoundry Partner Manager and regional sales leads
  •          Actively manage opportunity inbound/new partner pipeline against Sales objectives/metrics to exceed quarterly and annual targets
  •          Lead qualification for all leads and sales opportunities for your partners
  •          Driving partner participation in Genesys events and the AppFoundry Partner Program

 

 

 

Minimum Requirements    

 

  •          Bachelor's Degree preferred
  •          Account planning and execution skills
  •          Strong technical aptitude
  •          Ability to work in a startup environment
  •          Strong time management skills
  •          Demonstrate the ability to articulate a clear, concise return on investment value statement
  •          Experience with Salesforce is a plus

 

About Us:

 

Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via http://www.genesys.com/, Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog.

 

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

 

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