200000ZS Requisition #

Genesys is seeking talented individuals to build a world class pricing organization solving some of the most strategic initiatives in one of the largest private B2B software companies in the Bay Area. This is an opportunity to price products in the context of some of the hottest trends in the industry such as AI, Cloud, and subscription while maintaining a leadership position for the world’s #1 Customer Experience Platform.


The Pricing Analyst will work cross functionally across product management, sales, services, finance, marketing and operations to transform pricing at Genesys.


Key Responsibilities:

  • Assist with the creation of pricing proposals that follow a logically reasoned, data-driven approach, supported by customer value proposition, appropriate market research and competitive analysis
  • Guide pricing proposals through the pricing governance process, from Pricing Committee approval through to implementation
  • Develop pricing programs to drive customer adoption and expand routes to market
  • Evaluate key business metrics to track pricing performance and identify opportunities to increase profitability and customer lifetime value



  • Bachelor’s degree in a quantitative discipline such as Economics, Finance, Statistics or Computer Science or an MBA
  • 2-3 years experience working in pricing, consulting, finance, or sales operations
  • Strong analytical and problem-solving skills with the ability to work with imperfect information
  • Effective communicator able to present recommendations, gain buy-in from senior management and collaborate with various functional departments
  • Self-starter with the ability to work independently, prioritize and get things done



About Genesys

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys CloudTM, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.


Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.  #LI-BH1

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