Pricing Manager
Genesys is seeking talented individuals to build a
world class pricing organization solving some of the most strategic initiatives
in one of the largest private B2B software companies in the Bay Area. This is
an opportunity to price products in the context of some of the hottest trends
in the industry such as AI, Cloud, and subscription while maintaining a
leadership position for the world’s #1 Customer Experience Platform.
The Pricing Manager will report to the VP of Pricing
and will work cross functionally across product management, sales, services,
finance, marketing and operations to transform pricing at Genesys.
Key Responsibilities:
- Deliver
pricing recommendations that follow a logically reasoned, data-driven
approach, supported by customer value proposition, appropriate market
research and competitive analysis
- Drive
pricing proposals through the pricing governance process, from Pricing
Committee approval through to implementation
- Define
and implement pricing programs to drive customer adoption and expand
routes to market
- Define
and evaluate key business metrics to track pricing performance and
identify opportunities to increase profitability and customer lifetime
value
Qualifications:
- Bachelor’s
degree in a quantitative discipline such as Economics, Finance, Statistics
or Computer Science or an MBA
- 5-7
years experience working in pricing, consulting, finance, or sales
operations.
- Strong
analytical and problem-solving skills with the ability to work with
imperfect information
- Effective
communicator able to present recommendations, gain buy-in from senior
management and collaborate with various functional departments
- Self-starter
with the ability to work independently, prioritize and get things done
About Genesys
Every year, Genesys® delivers more than 70
billion remarkable customer experiences for organizations in over 100
countries. Through the power of the cloud and AI, our
technology connects every customer
moment across marketing, sales and service on any
channel, while also improving employee
experiences. Genesys pioneered Experience as a ServiceSM so
organizations of any size can provide true personalization at
scale, interact with empathy, and foster customer
trust and loyalty. This
is enabled by Genesys CloudTM, an all-in-one
solution and the world’s leading public cloud contact center platform, designed
for rapid innovation, scalability and flexibility. Visit www.genesys.com.
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. #LI-BH1
