2000006Q Requisition #

Do you have a passion to create amazing customer experiences?  We have an amazing opportunity for a Pre-Sales Engineer who has a passion Security.  This individual will help bring innovative and creative solutions to meet our customer’s needs around security.  GenesysCloud is looking for an experienced Sales Engineer, Security.  The candidate will act as a product expert for our platform and keep current with security trends in the industry.

Key Responsibilities

·         Work with sales team to create winning responses to prospect questions as well as contributing to RFPs.

·         Maintain a security questionnaire repository, ensuring it remains current.

·         Work with product and development teams to ensure new product features are included in the repository.

·         Create and deliver technical demonstrations and presentations to potential customers.

·         Act as the Subject Matter Expert to Sales.

·         Be able to articulate a clear and effective message to both technical and non-technical audiences.



What do you need to have?

  • Proven experience in security fundamentals, sales engineering and RFP/FRQ/Technical Writing
  • Proven experience understanding customer needs and being able to present solutions to customers and prospective customers
  • Proven experience in Cloud Security Fundamentals
  • Working knowledge of PCI, HIPAA, ISO, SOC, and other compliance initiatives
  • Confirmed ability to lead complex sales cycle, with a track record of successful revenue attainment
  • BS or BA degree or equivalent work-related work experience
  • Ability to travel up to 50%
  • BS Degree or Certifications as CISSP, CISM, GIAC and 3+ years of experience
  • AWS Cloud certifications, preferred

·         Experience implementing or auditing any compliance.  ISO27001, SSAE18 SOC2, FISMA, FEDRAMP, PCI, HIPAA, preferred

About Genesys

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys CloudTM, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com. 

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