2000003Y Requisition #

Are you interested in working for a 5000+ global software company, to doing extremely challenging and interesting work? This is an exciting opportunity to work in a growing field at a global level.


What this role is:

The Privacy Paralegal will have a range of responsibilities to help Genesys' compliance efforts as well as customer interactions. You will report to the Chief Privacy Officer.


What this role isn’t:

This isn’t a “tick the box” benefits position. You will Demonstrate a commitment to excellence and strong quality results.

We are looking for a thoughtful leader to work in a hands-on style providing expertise around specific privacy features.


What you’ll bring to the table:

We are looking for someone able to lead through passion for great CX, innovation and commitment to results. Your experience with GDPR and privacy low is a key for succeed, together with your ability to communicate with all levels within customer organizations.

Your superior active listening skills will drive you to collaborate effectively alongside multiple team members, in an international and dynamic environment.


Some details about what you will do:

  • Assisting with customer audits and questionnaires.
  • Assisting with the completion of Data Processing Agreements.
  • Assisting with the Internal Privacy Program Management. This requires the management of several documents (privacy policies, internal processing records, copies of DPAs, vendor assessments, etc.). 
  • Responding to customer questions regarding data privacy.
  • Maintaining an up-to-date knowledge of various privacy frameworks.
  • Assisting with the privacy review for new software and features 


Minimum Requirements:

  • 4-8 years of relevant professional experience with a software or technology company
  • Deep understanding of privacy law, GDPR in particular
  • Experience in working with a customer-facing role
  • Excellent communication skills
  • Fluent in German and English

Desiderable skills:

  • Bechelor ot Master Degree in Low
  • CIPP/E certification
  • Other language


About Genesys


Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys CloudTM, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com. 


Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. #LI-FS1


Previous Job Searches

Activity Feed

Job shares through Genesys
Someone applied to the Customer Success Onboarding Specialist position. 9 minutes ago
Someone applied to the VP, Corporate Financial Planning and Analysis position. 23 minutes ago
Someone applied to the Training Manager - Learning & Development position. 39 minutes ago
Someone applied to the Machine Learning Engineer position. 39 minutes ago
Someone applied to the Account Executive, Velocity position. 39 minutes ago