Human Resources
210000EV Requisition #

Location: Remote (USA)

Do you want to be part of a rapidly growing software company? As the HR Project Manager, you will coordinate and ensure our projects are completed on time and within scope. If you have exceptional project management skills and looking for the next step in your career this role is for you. 


What this role is:
As an HR Project manager, you will work with our 150+ person global HR team and other business departments within Genesys. You’ll be tasked with managing various projects of size and scope. Our goal is to deliver the best employee and candidate experience. We work within the One Genesys framework, where we deliver exceptional employee experience anchored in empathy. Everything we do will help drive our employees and our team's success, and you will be a key member to make this happen. 


What this role isn’t:
You won’t take these projects on alone. You will work with various teams setting up kickoff calls, identifying needed resources and tracking each projects progression. You will need to have continual communication with the stakeholders of each project. Genesys is rapidly changing, and so is our HR team. You’ll need to navigate those changes, keep the assigned projects on time, and hit key milestones.  


What you’ll bring to the table:
You will need to be able to build relationships and work with other people in a fast-paced environment. As problems come up, you can stay calm under pressure and find the right solution. You are someone who helps breakdown silos and builds relationships and manages by influence. 


Some details about what you’ll do:
•    You will work with numerous internal groups to help build the appropriate project plan
•    Communicate with the team on deliverables and deadlines 
•    Create workstreams and bring in the right people for the job 
•    Understand and define project scope and goals 
•    Provide project updates to senior leadership and escalate issues when and before they arise 
•    Bring best practices, techniques, and new ideas on how we can deliver projects with greater efficiently 
•    Measure the progress of each project and make adjustments as needed



•    3+ years relevant work experience in project management (in technology, business operations or HR)
•    Experience using project management programs including Smartsheet and Excel
•    Strong analytical skills and the ability to use the information to visualize the key metrics 
•    Outstanding interpersonal skills and high emotional intelligence 
•    We don’t lock ourselves in the office all day. You’ll be communicating with team members in the office (when we return) or in remote locations. Having strong written and verbal communication skills is a must  
•    Detail-oriented and understand how each part of the project works together 
•    Bring a positive attitude and willingness to take on new tasks as they come up

Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least June 30, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis. 
About Genesys:
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Serviceā„  so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.


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