Research and Development
200000DF Requisition #

We are looking for a test automation engineer to work in our thriving Solihull office.  Come and work in a great atmosphere, for a world leading software company, with an experienced agile team who are committed to continuous improvement.


Genesys are the world's number 1 customer experience platform. For over 25 years, we have put the customer at the centre of all we do, and we passionately believe that great customer engagement drives great business outcomes.


Our Culture

  • We believe to build anything of substance we must first understand why we are doing it

  • We believe that everyone has lots of unfulfilled potential and that we can help them unlock it.

  • We understand that it is sometimes good to fail - as long as we learn from our mistakes.

  • We create solutions to problems and see software as a tool to help us achieve that.

  • We think technology should enhance human experiences 

Role Responsibilities

You will work as part of an agile development team, working with Microservices, APIs, Web UIs and automated tests. Our solutions regularly involve working alongside teams across the globe to deliver first rate cloud-based services. 

In your day to day you can expect to: 

  • Be a champion for quality in both our services and processes. You will be comfortable expressing and exercising this responsibility.

  • Keep the end user in mind when assessing services for their stability, security and quality of features.

  • Help develop and maintain our microservices through extensive use of automation.

  • Work to deliver world class software through modern build and release pipelines.

What We’re Looking for in You

You will have a degree in a Software Engineering or Computer Science related discipline or will have equivalent commercial experience in a test automation role which requires programming, rather than just recording manual test runs. You will have worked or spent significant time on placement in a test automation role.

Other key aspects we are looking for include:

  • Attention to Detail – You are focused on ensuring accuracy and are diligent in all things.

  • Self-Starter – You are motivated to tackle problems and use your initiative to identify innovative solutions.

  • Passion and Aptitude for Learning – You are adaptive to changes and readily adopt new technologies and best practices.

  • Iterative Improvement – You always try to be better today than you were yesterday.

  • Team Player – You seek to share knowledge and experiences so that as you grow and develop, so do your teammates.

  • Integrity – You always pursue the path of doing the right thing. 

Minimum Requirements:

  • Degree in software engineering/computer science related subject or equivalent commercial experience

  • Understanding of principles of agile process

  • Understanding of highly automated testing approaches

  • Passion for quality and attention to detail. 

Desirable Skills:

  • Proficiency with Java

  • Experience of Jira would be beneficial

About Genesys

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys CloudTM, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com. 

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.  #LI-CE1


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