18000183 Requisition #
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About Us:

Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the centre of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts, including Gartner and Forrester, as a leader in both cloud and on-premise customer engagement solutions.

1)    Do you want to be part of a global company that is a recognised leader in the customer experience space?

2)    Do you enjoy complex sales engagements, hunting for new business and working with market leading solutions?

3)    Are you someone that can demonstrate your achievements and successes?


If you said yes, then we would love to hear from you.


At Genesys, our Sales Account Executives are the catalyst behind the growth and success of the company and carry responsibility for all sales opportunities across the Commercial and Mid-Market business segments. As consultative sales professionals, they are expected to take ownership for; positioning the full Genesys solution portfolio, developing and managing a sales pipeline, securing net-new business and driving revenue growth from within the existing customer base.



The Account Executive’s main goal is to achieve an annual sales target by converting as many opportunities into won business as possible. Once an opportunity has been closed, the Account Executive’s role is to engage with the appropriate internal resources to help manage the initial phases of post-sales support and ensure the implementation is set up accordingly.   


What we look for and expect from the right individual is:

  • Experience of selling complex software solutions into multiple vertical markets
  • Excellent track record of success in an individual contributor net new business role
  • Experience of selling either customer experience, contact centre, CRM, digital transformation or similar sort of technology stack
  • Experience of being part of numerous complex and consultative sales engagements
  • Experience of working alongside or through partner organisations. Ability to influence indirectly through this partner community as well as directly with the customer and prospect base
  • A team player and a leader of virtual teams, able to orchestrate and win complex sales cycles


When it comes to people, the right fit at Genesys is someone with charisma and a ‘likeability factor’ who is determined to succeed, highly motivated to meet and exceed annual sales goals and willing to be coached for continuous growth and development.


If you fit the above, then Genesys can offer you an environment to deliver and be successful by being part of a strong salesforce committed to delivering success.


Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics. #LI-RK1

Information collected in response to this posting will be stored for recruitment purposes only. Our Privacy Notice https://www.genesys.com/company/legal/privacy-policy contains information on what data we store, how we store it, and what your rights are regarding your data. 


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