Sales Development Representative - Sydney

210000RF Requisition #

Sales Development Representative - Sydney

At Genesys, a Sales Development Representative is a great way to kick start your tech sales career in a supportive, dynamic and fun sales environment. We have an amazing sales training program to ensure you are set up for success and have a clear sales career pathway for the right candidate who is hungry, motivated and a hard-working self-starter.

The Sales Development team is an essential team in Genesys’ sales and marketing efforts and is responsible for a combination of demand response, demand management and demand creation.

The primary charge of a Sales Development Representative is to fill and manage the top portion of the sales pipelines allowing Account Executives to focus on closing business.

What You Can Bring to Genesys

  • Prospect and generate leads with companies throughout the ANZ region.
  • Leverage a modern lead generation tool stack, including LinkedIn and Outreach.
  • Collaborate closely with Regional Sales Managers and Corporate Account Executives to establish a territory "plan-of-attack", including target companies, target prospects, and messaging/talk-tracks.
  • Conduct proactive research on accounts by using Google, LinkedIn and Salesforce.
  • Set up new meetings to hand off to our Regional Sales Manager and Mid-Market/Enterprise Account Executive teams.
  • Learn, leverage, and help evolve our demand generation process.
  • Qualify opportunities and handle objections.
  • Participate in regular training & informational sessions.
  • Achieve or exceed quarterly quotas of Qualified Opportunities and associated Pipeline Value
  • Conduct high-level conversations and needs-based analysis with Senior Executives in Target and Prospect Accounts through tailored lines of questioning
  • Effectively communicate value propositions in line with the specific needs and requirements of the prospect
  • Provide input to marketing including feedback on the quality of leads from marketing programs.
  • Adhoc duties as directed by Management

You’ve been there and done this…

  • 1+ year B2B sales experience in a prospecting role (Software sales is preferred but not essential)
  • Strong passion for technology sales and hunger to achieve results
  • Excellent written communication and grammatical skills needed; ability to craft strong sales and prospecting emails
  • Ability to work in a high-energy metric-driven sales team environment
  • Positive and energetic phone skills, excellent listening skills, strong verbal communication skills
  • Able to travel occasionally within ANZ and overseas


Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least June 30, 2021 in most locations and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis.

About Us:

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organisations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠ so organisations of any size can provide true personalisation at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. #LI-JM1

Please note that Genesys will not accept resumes from agencies at this time.

To be eligible to apply for this role you must be legally permitted to work in Australia.

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