1900017S Requisition #

Sales Operation Internship:

Note: By submitting your resume you will be considered for the location listed. When a job opens that fits your background, we will reach out and provide the full job description.

Genesys is the global multi-channel customer experience and contact center solution leader. Our customer experience platform and solutions help companies engage effortlessly with their customers, across all touchpoints, channels and interactions to deliver differentiated customer journeys, while maximizing revenue and loyalty. Since our inception in 1990, Genesys has been the pioneer in advancing customer service.


Today, our solutions provide maximum insight into (and control over) Contact Center operations. In 2012, the ownership of Genesys transferred from Alcatel-Lucent to a company controlled by the Permira Funds with participation from Technology Crossover Ventures. Today, Genesys operates as a standalone company. We help organizations across all industries define the journeys that matter most to customers by delivering consistent experiences at every touchpoint.


The Sales Operations team is comprised of dynamic individuals that bring together diverse backgrounds to tackle the most complex challenges facing the Sales Organization. Supporting 650+ Sales Professionals, the team leads company transformation by bringing people, tools and processes together to take the business to new heights. As trusted advisors, we drive change to deliver operational excellence.



This role will work closely with members of the Sales Operations team on a number of strategic initiatives focused on understanding, measuring, and improving Genesys business outcomes. This high visibility experience will provide an opportunity to contribute immediately while observing from an insider’s perspective what it’s like to have a business career at a premier enterprise software company. The candidate will have the opportunity to play a vital role in optimizing the overall efficiency of the Sales Organization.


Key Responsibilities:

  •   Completed sophomore year of college

  • Studying business, economics, mathematics and/or communications

  • Interest in the technology industry and eager to learn

  • Strong analytical skill set and detail oriented

  • Excellent written and verbal communication

  • Advance working knowledge of Excel

  • Superior presentation skills in PowerPoint and Word

  • Strong time management and planning skills

  • Team player with the ability to work independently 


About Us:

Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.comTwitterFacebookYouTubeLinkedIn, and the Genesys blog.


Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.


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