📁
IT
📅
2100008T Requisition #

Summary
 
The key emphasis for this position will be to support Corporate CRM, This role will support development of features and enhancements to drive operating efficiency across Sales/ Marketing/ Care/ Finance/ Legal/ Professional Services and other businesses.
 
Responsibilities

  • Participate in story boarding and solution design sessions. Recommend alternate approaches, define technical impacts, and provide sizing estimates.
  • Follow an iterative software development methodology and contribute to all phases of the software development lifecycle and support.
  • Ability to drive things to completion Demonstrated project discipline and experience. Must be organized, focused, and driven toward established deliverable dates.
  • Flexibility to meet continuously changing priorities and challenges
  • Building integration components to transition data from local systems
  • Create and manage custom objects, fields, and formula
  • Participate in the integration process with other enterprise systems
  • Recommend best practices
  • Perform other duties as assigned

 
Qualifications/Skills Required and Preferred

  • Bachelor’s Degree in computer science or related field or equivalent experience.
  • 4 years development experience in Software development.
  • 2+ years of experience developing applications for the Salesforce.com platform
  • 2 years of experience supporting Salesforce, including:
    • Salesforce.com administration
    • Reporting tools
    • Data import/export tools
    • API integration / Integration Tools
    • web services, SOAP/REST
  • Recommend, implement, test, and deploy Apex classes and triggers
  • Force.com Developer Certification (DEV 401) / Administrator required
  • Advanced Developer Certification (DEV 501) beneficial
  • Excellent verbal and written communication skills. Demonstrated proficiency in technical writing is required.
  • Strong working knowledge of Apex, Visual Force, Salesforce APIs, SOQL and the Force.com platform etc. as appropriate using code authoring tools such as Eclipse IDE
  • Strong interpersonal skills; must be a team player

 

Covid-19

Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least June 30, 2021 in most locations and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis.

 

About Genesys

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys CloudTM, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability, and flexibility. Visit www.genesys.com.  

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

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