📁
Research and Development
📅
210001CQ Requisition #

As a Security Engineer, you will be responsible for security monitoring and analysis of Genesys production environments, as well as implementing new security solutions. This role will also require processes/procedures to support compliance objectives.

 

Major Responsibilities/Activities:

  • Monitor the security of Production AWS environments.
  • Monitor application and system activity logs for potential threats.
  • Perform internal/external vulnerability assessments and work with development teams on remediations.
  • Evaluate the effectiveness of current security tooling.
  • Review, evaluate, recommend new and alternative security tooling as appropriate.
  • Respond to security events, analyze, and escalate where appropriate.
  • Understand & comply with PCI, HIPAA Security, and Privacy Laws.
  • Adhere to Genesys Code of Business Conduct and Ethics.

 

Minimum Requirements:

  • 3/5 years experience in a similar role
  • Understanding of fundamental security practices.
  • Experience with AWS, Linux, and networking concepts.
  • Strong troubleshooting skills; able to work independently.
  • Familiarity with common vulnerability scanners, e.g. Nessus, OpenVAS.
  • Familiarity with common IDS solutions, e.g. Snorts, Suricata.
  • Familiarity with SIEM solutions.
  • Detail-oriented and systematic.
  • One or more of the following: Security+ , CISSP or similar.

 

Desirable:

  • BS, MS in Computer Science / Engineering, or equivalent experience.
  • One or more of the following:
  • Security+
  • CISSP
  • Experience with AWS, Linux, and networking concepts.
  • Strong troubleshooting skills.
  • Experience with CI/CD environments and “shift left” security approaches
  • Programming experience, for example in Python, Node.js, Java.

 

Covid-19:

Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time.

Genesys encourages everyone who can get vaccinated to get vaccinated; it’s the most empathetic thing we can do for our own health and the health of those around us. At this time, Genesys does not require new hires be fully vaccinated. However, where legally permissible, Genesys will only welcome vaccinated employees back to Genesys Offices as these reopen. Those who are not vaccinated at that time may continue to work remotely if the nature of their job allows it. Customer-facing employees will need to follow customer guidelines.

As our Covid-19 task force and internal teams plan to reopen our global offices, the policies and procedures will continue to be updated.


About Genesys:

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com


Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

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