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Finance
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200000L8 Requisition #

We're looking for a team player, go-getter with ambition, with focus and strong understanding of data governance, business processes and data quality controls. This role will involve assisting with overall operations of Data Quality on the Data Governance Program including data analysis, reporting, monitoring, defining data quality metrics for Genesys critical data element. 

 

In this role, the primary responsibilities will include (but are not limited to):
 

  • Manages end-to-end data quality reporting process, including defining reports & metrics

  • Documentation of data governance processes, definition, and policy 

  • Continuous Data Quality metrics assessment and refine them as needed

  • Refresh and Monitor Data Quality dashboard 

  • Coordinate activities with Data Stewards (cleansing, data quality reports, SLAs)

  • Work closely with Technical Data Quality Analyst

 

 

The minimum you need to succeed: 

 

  • BS/MS in computer science, MIS, or Information System and 3-5 years of experience in related field
  • Strong understanding of databases/data structures and SQL
  • Good understanding of business processes
  • Strong in data analysis and usage of Tableau
  • Proficient in PowerPoint and Excel 
  • Prior experience in data cleansing efforts
  • Prior experience working with Data Quality Tool would be an asset
  • Professional and positive work attitude 
  • Strong verbal and written communication skills
  • Demonstrate adaptability and flexibility 

 

About Genesys

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com. 

 


Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.


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