2100023I Requisition #

Be instrumental in driving strategy, planning, and analysis for our fast-growing Genesys Cloud business!

We are looking for a driven and accomplished finance professional with a proven track record of delivering results who is looking to grow their career by being a key strategic partner for our Genesys Cloud business.  Genesys Cloud™ is an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility.

Genesys is building a world-class Genesys Cloud Strategic Finance team and offers a fun, fast-paced environment with great opportunities for professional growth and career advancement. Ideal candidates will have at least seven years of finance and analytical experience in the technology or software industries.


  • Become a trusted partner and advisor for the Genesys Cloud leaders and cross-functional teams to provide finance decision support to achieve strategic objectives
  • Own and improve the detailed global Genesys Cloud revenue and billings models which support the strategic vision, as well as the Company’s financial future
  • Leverage market information, revenue metrics, SaaS KPI’s and leadership input to enhance forecasting accuracy and provide greater insight into revenue drivers and segmentation
  • Identify and implement process and system improvements through an understanding of data flows and leveraging technology solutions
  • Prepare periodic (monthly, quarterly, annual) and ad hoc financial and operating reports, dashboards, etc.

Key Attributes:

  • Ability to analyze and interpret data to develop insights and recommendations that synthesizes information across functions and perspectives
  • Highly organized, ability to self-start and self-direct work in an entrepreneurial environment
  • A strong listener, communicator and presenter with the ability to convey complex concepts in a succinct, simple way. Demonstrated ability to quickly establish credibility with senior leaders
  • Exceptional business partner with outstanding ability to collaborate and work cross-functionally and at multiple levels of the organization

Basic Qualifications:

  • Bachelor’s degree in a relevant field such as Accounting, Finance, or Statistics
  • MBA/ CPA preferred (or equivalent qualification)
  • 3+ years of analytical work experience in strategic finance, FP&A, investment banking, consulting, or accounting environments
  • Experience within SaaS/Cloud industry
  • Strong command of GAAP (three statement model, ASC 606 rev. rec., etc.) and cash management
  • Systems and data visualization experience (NetSuite, Tableau, Oracle EPM Cloud, Salesforce, Power Query, Power Pivot, SQL, etc.)



  • Medical, Dental, and Vision Insurance
  • Paid Parental Leave
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off
  • 401(k) matching program
  • Adoption Assistance 
  • Infertility treatments


See more Genesys benefits information at https://mygenesysbenefits.com/



Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least December 31, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis. 

About Genesys:

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

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