Senior Labor and Employment Counsel

190001CW Requisition #

Genesys is seeking an experienced labor lawyer with expertise in California labor law and the ability to manage employment law matters for the Company on a global basis.  The ideal candidate will have at least 7 years of experience in a law firm or in-house role.  The Senior Labor and Employment Counsel will work closely with Senior-level executives, global Legal and Human Resources teams, and cross-functional business partners worldwide.


The position will be based in Daly City, California.  Exceptional candidates with relevant experience and expertise located elsewhere will be considered for a remote role.  The successful candidate will report directly to the Senior Vice President, Chief Compliance Officer and Associate General Counsel, Litigation.


The Senior Labor and Employment Counsel is expected to provide legal advice on U.S. and international labor and employment related laws, regulations, rules, and orders for the Company (with its headquarters in California) on a global basis.  The successful candidate will be able to provide day-to-day advice to assist the Company in managing and mitigating labor and employment risks, and will include the following responsibilities:


  • Develop and implement employment policies to ensure best practices and compliance with applicable laws and regulations
  • Partner with cross-functional teams, including the Executive, Legal and HR teams, to provide strategic, business-oriented employment law guidance for successful execution of Company initiatives
  • Investigate and respond to federal and state administrative complaints, including EEOC and local agency charges
  • Manage litigation related to employment matters, and oversee and manage outside counsel with regard to disputes and litigation in the various areas of practice, including: Title VII and similar laws; affirmative action; disability access and accommodation; employee benefits; harassment and discrimination; unfair competition and trade secrets; unfair labor practice charges; wage and hour claims; wrongful terminations; and reductions in force
  • Provide legal guidelines and support regarding the company’s contingent workforce and agency workers
  • Support merger and acquisition transactions and related integration of employees
  • Collaborate with the People team to generate and implement training on HR and employment law topics


The ideal candidate will have experience conducting employment-related investigations, drafting pleadings and motion work, propounding and responding to discovery, taking and defending depositions, conducting witness interviews, overseeing settlement negotiations, arguing motions, and attending hearings and mediations. 


Job Requirements

  • The candidate must possess a law degree from an accredited law school and be a member in good standing with the California State Bar.
  • The candidate must have at least 7 years of experience as an employment lawyer with legal experience gained from a combination of private practice and in-house roles.
  • The position requires a confident and experienced attorney with a strong track record in managing a broad range of legal issues and interacting closely with business leaders.
  • The candidate must have a demonstrated and proven ability to work well with senior Human Resources and operating executives, leveraging strong intellectual, conceptual and analytical skills and be effective at building consensus among business leaders.
  • Strong oral and written communication skills are essential.  In addition, the candidate must demonstrate the ability to exercise judgment and diplomacy while addressing sensitive or challenging issues with internal or external stakeholders, as well as an ability to think creatively and strategically.


The candidate must also demonstrate the following personal qualities:

  • The ability to lead, inspire and manage effectively.
  • High degree of professionalism and ethics.
  • Self-motivation, with the ability to manage strategically and pro-actively.
  • Excellent analytical abilities.
  • Understanding commercial objectives and realities, with ability to solve complex problems within such constraints.
  • Excellent interpersonal skills with the ability to relate comfortably at all levels within an organization, and with diverse, international personnel from a variety of cultures and backgrounds.
  • The ability to thrive on challenge and react quickly and positively in a fast-moving environment, all without compromising ethics or integrity.



About Us:

Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.comTwitterFacebookYouTubeLinkedIn, and the Genesys blog.


Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.



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