Senior Sales Development Representative

2000019C Requisition #

We have an excellent opportunity for a Dutch and English-speaking Sales Development Representative to join our team, based in the Netherlands.

A Sales Development Rep (SDR) identifies and qualifies new sales opportunities through using a blend of inbound and outbound prospecting sales tactics. The role is dedicated to lead management and nurturing leads to support Marketing and Sales objectives.


About you:

The ideal candidate will have excellent communication, interpersonal, organizational and telephone skills. You will have the ability to effectively manage time, prioritize tasks and work to deadlines with little supervision.

The role will suit someone who is driven, and goal orientated and has experience with front-line sales development. You will have a good technical aptitude, will be genuinely interested in technology and will have the ability to quickly learn product solutions as well as general industry knowledge.


Key Responsibilities:

  • In close collaboration with account managers, develop an action plan to approach target clients using outgoing techniques to expand the scope of accounts.
  • Transform marketing qualified leads to sales opportunities, by cultivating and educating prospective buyers.
  • Nurture leads until they are ready to progress in the sales cycle – provide information, discuss the product and convey value.
  • Maintaining and expanding your database of prospects and ensuring the quality of the information in the database.
  • Position Genesys as a global provider of software and services for communications, collaboration and customer engagement.
  • Schedule product demonstrations, intro meetings w/potential buyers between account executives and potential customers.


Key Requirements (Technical and Professional):

  • Languages: Fluent in Dutch (C2/Native level) and English.
  • Outbound prospecting/inside sales experience preferably within IT / Cloud solutions.
  • Experience working with or other CRM platforms.
  • Ability to analyze business opportunities and read situations well.
  • Strong attention to detail and the ability to develop compelling strategies that deliver results.
  • Ability to gather and use data to inform decision making and persuade others.
  • Resourceful & ability to adapt quickly to changing environments.


What We Offer:

  • Mentoring and training to introduce you to Genesys solutions and approaches.
  • Competitive salary, benefits, and an uncapped commission structure.
  • Genuine career potential and progression.
  • A chance to work with a talented and dynamic team.


About Us:

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys CloudTM, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit


Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. #LI-AW1 #LI-Remote

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