Research and Development
190001BR Requisition #

The Genesys Cloud UI team at Genesys is looking for a talented senior software engineer for front-end web development. We build a cloud-based contact-center and communications platform that’s growing incredibly fast. The ideal candidate is a results-driven, self-motivated, front-end developer. The candidate must show the capacity to work, collaborate and communicate effectively in a dynamic enterprise software development environment. 


What you will do while working with us: 

  • Work with team members, UX and Product Management teams to design, develop, and test features that meet the business needs of our customers. 
  • Jump into various complex code-bases, understand them quickly, and develop features and bug fixes in a fast-paced environment. 
  • Help us evolve our platform to deliver features to customers faster and with fewer issues 
  • Work with modern front-end web technologies such as Ember, Angular, Typescript, Elm, and Web Components 
  • Contribute to our team-maintained continuous deployment pipeline.
  • Foster an inclusive working environment where every team member is positioned for success.
  • Learn and teach by participating in code reviews, direct collaboration, and open discussions.
  • Exhibit thoroughness in evaluating all aspects of a solution including localization, licensing, scalability, memory management, bandwidth, latency, automated testing, security, and compliance. 
  • Write and maintain unit, integration, and acceptance tests. 
  • Stay current with industry developments and new trends. 
  • Understand and comply with HIPAA security and privacy rules. 


About you: 

  • 5+ years of experience building web applications in JavaScript or similar languages. 
  • Bachelor’s degree in Computer Science or relevant, proven industry experience 
  • Excellent written and verbal communication skills 
  • Excellent analytical and diagnostic skills 
  • Resourceful and detail-oriented developer 
  • Strong object-oriented analysis and design patterns experience 
  • Ability to multi-task, prioritize, and be detail-oriented 


About Us:

Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com, Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. #LI-AR2

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