Research and Development
20000064 Requisition #

The PureCloud UI team at Genesys is looking for a talented engineer for front-end web development. We build a cloud-based contact-center and communications platform that’s growing incredibly fast


About you:


·         You have experience building web applications in JavaScript or similar languages.

·         You are a strong problem solver with desire to make significant contributions.

·         You are curious and keep abreast of new tools and technology.

·         You have good written and verbal communications skills.

·         You are a resourceful and detail-oriented developer

·         You can prioritize tasks and work independently when provided with relevant information


What you will do while working with us:


·         Develop new features for our real-time communication platform

·         Work with modern front-end web technologies such as Ember, Angular, Typescript, and Web Components

·         Help us evolve our platform to deliver features to customers faster and with fewer issues

·         Contribute to our team-maintained continuous deployment pipeline

·         Foster an inclusive working environment where every team member is positioned for success

·         Learn from the team by participating in code reviews, direct collaboration, and open discussion of ongoing work

·         Teach the team by participating in code reviews, direct collaboration, and open discussion of ongoing work

·         Work with the product organization and your team to plan and estimate projects

·         Work with the UX team to develop engaging and user-friendly interfaces


Some of the benefits of working with us:


·         An open time-off policy and a management team that supports its use

·         The ability to work from home or remotely as needed

·         Working with a team committed to work-life balance

·         Annual budget for technical conferences and career development


How the hiring process works if your application is selected and all goes well:


·         You’ll have a call with one of our senior engineers to talk about the company, the position and your background.

·         You’ll participate in an extended interview with more of the team where we’ll discuss your work (in person or via video conference).

·         We determine the right level to bring you in at based on your experience (Associate, Engineer, Senior)

·         You’ll negotiate your starting salary.

·         The team welcomes you to the project!




About Genesys

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com. 



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