Research and Development
210001WA Requisition #

Job Title: Senior Software Engineer

Department & Team: Genesys Cloud DevOps

Location: Chennai


Are you someone who likes to work with the latest in cloud technology to solve interesting and challenging problems? If so, Genesys might be the place you want to work!!

What you will need to be successful in this role:

You will need to have a solid understanding of Spring, Java frameworks, Python and REST API solutions and architecture. You will also need to have strong problem-solving skills which will enable you to make valued contributions to our team and software platform.  You need to keep up to date with the latest trends in cloud technology, especially as it applies to the AWS platform and its growing feature set. Being detail orientated and collaborative will also ensure your success in this role.

What kind of team are?

 We are an extremely knowledgeable and friendly team. We are always helping our fellow team members with challenges and aiding with solutions.  We are very collaborative and support each other in many aspects throughout the development process.

Key Responsibilities:

  • Attend daily standups with team members for communication, sharing of ideas and for supporting fellow team members in resolving any blocking issues.
  • Participate in code reviews across multiple services in an effort to provide constructive feedback to help team members.
  • Create and maintain various unit and integration tests across multiple microservices.
  • Always be on the lookout for improving existing services, either with code changes and/or architecture changes.
  • Our feature set sometimes requires collaboration with other teams across the Genesys Cloud platform, you will need to effectively communicate and work with other team members when working on features
  • The use of metrics and logging is very important to maintain our microservices, this should be valued as a first-class component in both new and existing development.
  • Work with remote team members in designing, developing, and testing features and functionality that include high scalability, availability, and reliability
  • A positive attitude and willingness to take on new tasks as they arise

Minimum Requirements:

  • 5+ years relative experience.
  • Bachelor’s degree in Computer Science or relevant, proven industry experience.
  • Demonstrable understanding of scalability and availability in distributed systems.
  • Experience in Java and the Java technology ecosystem
  • Firm understanding of backend development, including Python, Java, REST API and NoSQL solutions.
  • Experience with Python, NodeJS and Ember
  • Experience with Jenkins, Ansible and Packer
  • Good verbal and written communication skills.

Desirable Skills:

The ideal candidate would also have experience with:

  • Amazon Web Services (Dynamo, S3, SQS, SNS, Cloud Formation, etc.)
  • Spring Boot and Spring Framework
  • Python
  • Be proficient in one or more cloud providers, including AWS, Azure, and/or Google Cloud
  • Experience working with remote engineering teams 



Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least December 31, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis. 

About Genesys:

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

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