Research and Development
1900017R Requisition #

Imagine being a part of an agile team where your work and ideas will impact 25 billion of the world’s best customer experiences each year.

We are looking for an exceptional developer to join our team in Markham to deliver mission-critical platform features. This is an exciting time to be at Genesys as we are innovating with speed and scale.  You will be a key contributor to create the best cloud based CX solution focusing on AI and providing the best end-to-end experiences. You will use technologies like Java, Node.js, Python, Go, Vue, Knockout, React, Kafka, AWS (Redis, Lambda, DynamoDB, PostgreSQL) and become an expert in building deployable, scalable, maintainable cloud microservices.

Genesys rewards high performer.  We offer annual bonus, RRSP matching and Open Time Off.

A Successful Software Developer Will:

  • Design, build and deploy innovative, scalable, highly available solutions.

  • Participate in design and code review, staying open to constructive comments.

  • Participate in pager duty rotation.

  • Demonstrate high level curiosity and keep up-to-date on the latest technologies.

  • Strive for excellence in the work they deliver.

Basic Qualifications:

  • Bachelor’s degree in Computer Science, Computer Engineering, or related disciplines.

  • 2+ years of software development experiences in Java or JavaScript.

  • Familiarity with both SQL and NoSQL solutions.

  • Strong communication skills, both verbal and written.

  • Excellent problem solving and critical thinking skills.

  • Strong team player who enjoys collaborating with others. 

Desirable Qualifications: 

  • Experience with building scalable and highly available microservices.

  • Knowledge in DevOps principles, continuous integration, and cloud deployment best practices.

  • Experience with Amazon Web Services (EC2, Lambda, DynamoDB, S3, SQS, SNS, etc.).

  • Experience in frontend development using modern JavaScript UI frameworks/libraries such as AngularJS, React, Ember and Knockout.

  • Experience with building HTTP REST-based API, with solid understanding of synchronous and asynchronous request handling.

  • Experience with Artificial Intelligence or Data Analytics.

Don’t miss out on this opportunity to develop a rewarding career and be part of a fun, ever-changing work environment. 

About Us:

Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com, Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics.


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