📁
Research and Development
📅
2100028E Requisition #

Software Developer

 

Imagine being a part of an agile team where your work and ideas will impact 25 billion of the world’s best customer experiences each year.

 

We are looking for an exceptional developer to join our team in Markham to deliver mission-critical platform features. This is an exciting time to be at Genesys as we are innovating with speed and scale.  You will be a key contributor to create cloud based CX solutions focusing on providing the best end-to-end experiences. You will use technologies like Java, Node.js, Python, Redis, Kafka, AWS, Azure, Kubernetes, Helm, Teraform and become an expert in building deployable, scalable, and maintainable services.

 

Genesys rewards high performers.  We offer annual bonus, RRSP matching and Open Time Off.

 

A Successful Software Developer Will:

  • Design, development, and testing of features/functions delivered via platform components and/or services that are highly scalable, available and reliable
  • Design, build and deploy innovative, scalable, highly available solutions
  • Continuously provide input to improve processes and maintain system uptime
  • Participate in PagerDuty rotation
  • Demonstrate high level curiosity and keep up-to-date on the latest technologies.
  • Strive for excellence in the work they deliver
  • Stay current with industry developments and new trends
  • Taking ownership of features beginning to end: from design documents and reviews to acceptance testing and deployment
  • Adhere to Genesys Code of Business Conduct and Ethics

 

Basic Qualifications:

  • Bachelor’s degree in Computer Science, Computer Engineering, or related disciplines.
  • 2+ years of software development experience
  • Strong communication skills, both verbal and written.
  • Excellent problem solving and critical thinking skills.
  • Strong team player who enjoys collaborating with others. 

 

 

Desirable Qualifications: 

  • Experience with building scalable and highly available services.
  • Knowledge in DevOps principles, continuous integration, and cloud deployment best practices.
  • Experience in backend development using Nodejs
  • Experience with building HTTP REST-based API, with solid understanding of synchronous and asynchronous request handling.

 

Covid-19:

Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least December 31, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis. 

 

About Genesys:

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠ so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.

 

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

 

#LI-EP1

 

Covid-19

Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least December 31, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis. 


About Genesys:

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.


Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

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