Research and Development
190000OF Requisition #


The Software Engineer will help design and implement features in a cloud-based web architecture as part of a development team. The Software Engineer is expected to be results/outcome-driven and self-motivated, and they should have experience with JavaScript and software engineering principles.

Successful Software Engineers at Genesys will:

  • Be a talent multiplier that gets the team around them to excel and perform well.

  • Be driven and accountable to get results.

  • Be proactive and anticipate/handle most issues.

  • Demonstrate a high level of curiosity and keep abreast of the latest technologies.

  • Show pride of ownership and strive for excellence in everything they do.

  • Be enthusiastic about solving complex technical problems.

Major Responsibilities/Activities

  • Write and deploy quality production code in a cloud-based microservice architecture.

  • Write unit tests and work with QA team to ensure quality testing.

  • Stay current with industry developments and new trends.

  • Communicate and collaborate with QA and Development on tasks.

  • Adhere to Genesys Code of Business Conduct and Ethics.

Minimum Requirements

  • 2+ years of experience in software engineering and in JavaScript, with experience in full stack development.

  • Experience with one of more server-side technologies: Node.js, Java.

  • Experience with one of more architectural patterns: MVC, MVVM, Flux.

  • Experience with one of more build tools: Webpack, Gulp, Babel.

  • Demonstrable understanding of scalability and availability in distributed systems.

  • Working experience with REST API back-end services.

  • Familiarity with NoSQL solutions.

  • Experience with Linux operating environments.

  • Good verbal and written communication skills.

  • Bachelor’s degree (or equivalent) in Computer Science or related work experience.

The ideal candidate would also have experience with:

  • Amazon Web Services (Dynamo, S3, SQS, SNS, etc.)

  • Typescript

  • React/Redux

  • Git

  • Jenkins

  • Node

About Us:

Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.comTwitterFacebookYouTubeLinkedIn, and the Genesys blog.


Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. #LI-AR2

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