📁
Research and Development
📅
190001B1 Requisition #
As a Software Engineer, you will be responsible for the development of components and services used to enable Genesys employees, and customers to troubleshoot platform features. You will work in a fast-paced, startup culture, where our environment is one of continuous change, innovation and experimentation.

Successful Software Engineers will:
  • Work closely and collaboratively with team members.
  • Demonstrate a high level of curiosity and keep up-to-date on the latest technologies.
  • Strive for excellence in the features they deliver.

Major Responsibilities/Activities
  • Contribute to both web front-end and REST API back-end
  • Design new software features through agile development practices such as chartering, story-mapping, and regular stand-up meetings.
  • Implement new features, work with support services to fix any issues found in the field and monitor platform components.
  • Write unit and integration tests.
  • See features through deployment into production.


Minimum Requirements
  • Experience with software engineering in Java.
  • Experience with web coding languages, libraries, and frameworks such as JavaScript, Ember.js, CSS, etc.
  • Experience with REST APIs.
  • Experience with JavaScript.
  • Experience writing unit tests/integration tests.
  • Experience with synchronization techniques in stateless distributed systems.
  • Demonstrable understanding of scalability and availability in distributed systems.
  • Experience with Linux operating environments.
  • Bachelor’s degree in Computer Science or related work experience.

The ideal candidate would also have experience with:
  • Spring Framework.
  • Jenkins.
  • Maven.
  • OAuth 2.0.
  • Source control (Git/bitbucket etc.)
  • Amazon Web Services (EC2, Lambda, Dynamo, S3, SQS, SNS, etc.)

About Us:
Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com, Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. #LI-AR2

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