Research and Development
2000003C Requisition #

Job Summary:

As a Software Engineer part of the PureConnect Development Team, you will be responsible for the development of On-premise\Cloud-based applications used to deliver mission critical, cutting edge communication products. You will work in a fast-paced environment where continuous change, innovation, and experimentation are a given. You will also work with established and cutting-edge technologies like AWS Services, REDIS, Kafka, and Zookeeper among others.

Successful Cloud Software Engineers will: 

  • Understand why security, logging, metrics and test automation are important and believe this to be a first-class part of product development
  • Propose practical solutions, not just describe problems
  • Be driven to get results and not let anything get in their way
  • Be proactive and anticipate/handle most issues
  • Demonstrate a high level of curiosity and keep abreast of the latest technologies
  • Show pride of ownership and strive for excellence in everything they do  

Major Responsibilities/Activities: 

  • Continuously improve a system deployed in production without downtime
  • Design, development, and testing of features/functions delivered via platform components and/or services that are highly scalable, available and reliable
  • Stay current with industry developments and new trends
  • Recommend new technologies as components of a solution when appropriate
  • Taking ownership of features beginning to end from design documents and reviews to acceptance testing and deployment
  • Understand & comply with PCI and HIPAA
  • Adhere to Genesys Code of Business Conduct and Ethics  

Minimum Requirements: 

  • 3 to 6 years of experience in software development in JavaScript\JAVA
  • Expert in software engineering with a focus on JavaScript and JAVA
  • Experience with the full application lifecycle from development through deployment and support
  • Demonstrable understanding of scalability and availability in distributed systems
  • Experience working with open source projects, ideally with a history of contributions 
  • Solid experience of any unit testing framework
  • Communicates regularly with colleagues and management.
  • Maintains high level of Integrity adhering to Company’s Policies and Procedures 

About Genesys


Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys CloudTM, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com. 


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