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Research and Development
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20000060 Requisition #
The Genesys Cloud UI team is looking for a talented software engineer for front-end web development. We build a cloud-based contact-center and communications platform that’s growing incredibly fast. The ideal candidate is a results-driven, self-motivated, front-end developer. The candidate must show the capacity to work, collaborate and communicate effectively in a dynamic enterprise software development environment.

 
What you will do while working with us:
  • Work with team members, UX and Product Management teams to design, develop, and test features that meet the business needs of our customers.
  • Jump into various complex code-bases, understand them quickly, and develop features and bug fixes in a fast-paced environment.
  • Help us evolve our platform to deliver features to customers faster and with fewer issues.
  • Work with modern front-end web technologies such as Ember, Angular, Typescript, Elm, and Web Components.
  • Contribute to our team-maintained continuous deployment pipeline.
  • Foster an inclusive working environment where every team member is positioned for success.
  • Learn and teach by participating in code reviews, direct collaboration, and open discussions.
  • Exhibit thoroughness in evaluating all aspects of a solution including localization, licensing, scalability, memory management, bandwidth, latency, automated testing, security, and compliance.
  • Write and maintain unit, integration, and acceptance tests.
  • Stay current with industry developments and new trends.
  • Understand and comply with HIPAA security and privacy rules.

About you:
  • Relevant experience building web applications in JavaScript or similar languages.
  • Bachelor’s degree in Computer Science or relevant, proven industry experience.
  • Excellent written and verbal communication skills.
  • Excellent analytical and diagnostic skills.
  • Resourceful and detail-oriented developer.
  • Strong object-oriented analysis and design patterns experience.
  • Ability to multi-task, prioritize, and be detail-oriented.


Some of the benefits of working with us:
  • An open time-off policy and management team that supports its use
  • The flexibility to work from home or remotely as needed
  • Working with a team committed to work-life balance
  • Annual budget for technical conferences and career development

 
About Genesys
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys CloudTM, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com. 

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

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