Research and Development
210000RW Requisition #

As a Software Engineer, you will be responsible for the development of components and services related to GenesysCloud platform Identity and Access Management. You will work in a fast-paced, startup culture, where our environment is one of continuous change, innovation and experimentation.


Major Responsibilities/Activities

• Design new software features through agile development practices such as chartering, story-mapping, and regular stand-up meetings.

• Implement new features, work with support services to fix any issues found in the field, and monitor platform components.

• Write unit and integration tests.

• See features through deployment into production.

• Adhere to Genesys Code of Business Conduct and Ethics


Minimum Requirements

• Experience with software engineering in Java or GoLang

• Experience writing unit tests/integration tests

• Experience with synchronization techniques in stateless distributed systems

• Demonstrable understanding of scalability and availability in distributed systems

• Experience with Linux operating environments

• Good verbal and written communication skills

• Bachelor’s degree in Computer Science or related work experience

• Source control (Git/bitbucket etc.)


The ideal candidate would also have experience with:

• Spring Framework

• GoLang

• JavaScript

• Jenkins

• Maven

• OAuth 2.0

• SAML 2

• Amazon Web Services (EC2, Lambda, Dynamo, S3, SQS, SNS, etc.)

Work Context

• Communicates regularly with colleagues and management.

• Legally eligible to work in the U.S.



Medical, Dental, and Vision Insurance

Telehealth coverage

Flexible work schedules and work from home opportunities

Development and career growth opportunities

Open Time Off

401(k) matching program

Adoption Assistance 

Infertility treatments


See more Genesys benefits information at https://mygenesysbenefits.com/ 



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Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least June 30, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis. 


About Genesys:

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Serviceā„  so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.


Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

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