200000RD Requisition #

The Software Engineer, Test Intern will test and validate the design, implementation, and performance of our next-generation cloud-based telephony and contact center services.  This role will be part of the QA team for our new cloud services development center and will code and execute automated testing to complement our secure, scalable, fault-tolerant, cloud-based web architecture.


Working at the facility at Anderson University, you’ll experience:

  • Challenging problems to solve
  • A team of talented co-workers
  • MacBook laptops with state of the art workspace to work and collaborate in at Anderson University & Indianapolis campuses

Major Responsibilities

  • Implement automated testing that ensures stable full feature applications that meet the customer’s needs.
  • Understand the testing requirements of the feature/system/service being tested.
  • Participate in product quality of the entire platform; from UI through back-end services including scalability and reliability.
  • Follow Agile testing principles through participation on an Agile delivery team.
  • Work with development teams to resolve technical issues.
  • Provide input and vision for testing needs as the company grows.

Minimum Requirements

  • Working on Bachelors Degree in Computer Science, Information Systems, or equivalent experience may be accepted in exceptional cases.
  • Working on or completed Database Programming class.
  • Familiarity with Web Services.
  • Desire to work in a highly collaborative Agile environment.
  • Excellent written and verbal communications skills.
  • Experience with object oriented programming or web based applications from browser through back-end to database using technologies like (Java, HTML, CSS, JavaScript, JSON, etc.).
  • Passionate about learning new technologies. 

Desired Skills:

  • Working on or completed Computer Science 3 course
  • Exposure to any of the following:  telephony, internet security, AWS, cloud computing.
  • Familiarity with a version control system (Git preferred).
  • Familiarity with Selenium Webdriver.
  • Enjoys learning multiple technologies outside your specific domain of expertise, including databases, mobile apps, interfacing with legacy technologies, cross-browser support, etc.
  • The ability to troubleshoot and analyze, must be able to dig into issues and problems and escalate or solve them appropriately. 
  • Familiarity with defect tracking systems. (e.g., Bugzilla, Jira, Trac, etc.)
  • Familiarity with test case management/execution tools.

Work Context

  • Communicates regularly with colleagues and management
  • Uses computer frequently
  • Understand & comply with HIPAA Security and Privacy Laws
  • Adhere to Interactive Intelligence Code of Business Conduct and Ethics
  • Legally eligible to work in the U.S.

About Genesys

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and theworld’s leading public cloud contact center platform,designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.  

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