📁
Research and Development
📅
210002S3 Requisition #

Location: 

For this role we are open to candidates being eventually office based in Galway, remote workers within Ireland long term or a mix of both.

 

Summary:

The Genesys Cloud platform supports more than 500k users making over 1 BILLION API calls every day, and we’re growing exponentially! We are analyzing the data about every single one of those users and api calls to make our software better, and our rapid customer growth means we need to ramp up our team. We need a software engineer to help us:

  • Ingest and process Terabytes of data daily

  • Develop tools for exploring the data

  • Build intelligent automation that leverages that data to make our products better

 

As a Software Engineer, you will be responsible for the development of components and services used to deliver mission-critical platform features You will work in a fast-paced, startup culture, where our environment is one of continuous change, innovation and experimentation. You will work with established and cutting-edge technologies like Java, Python, Kafka, Redis, GoLang, and various AWS Services to build on our micro-service Cloud architecture. You must demonstrate mastery in one or more of these technologies and be an expert in distributed systems.

 

Successful Software Engineers will:

  • Work closely and collaboratively with team members.

  • Demonstrate a high level of curiosity and keep up-to-date on the latest technologies.

  • Strive for excellence in the features they deliver.

 

What you will do:

  • Write, deploy, and help support quality production code in a microservice architecture

  • Write unit tests and work with the QA team to ensure quality testing

  • Stay current with industry developments and new trends

  • Communicate and collaborate with QA and other development teams on tasks

  • Adhere to Genesys Code of Business Conduct and Ethics

 

What you will bring to the role:

  • 2+ years’ software development experience using Java

  • Working experience with REST APIs

  • Experience with Unix-based operating systems

  • Good verbal and written communication skills

  • Bachelor’s degree in Computer Science or related work experience

 

The ideal candidate would also have experience with:

  • Amazon Web Services (EC2, Lambda, Dynamo, S3, SQS, SNS, etc.)

  • Git

  • Maven

 

Benefits:

  • Flexible work schedules and work from home options

  • Development and career growth opportunities

  • Excellent pension scheme

  • Bonus scheme

  • Health Insurance

  • Income Protection & Life Assurance

  • Family friendly leave allowances, including paid maternity and paternity leave. #LI-DM2

Covid-19:

Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time.

Genesys encourages everyone who can get vaccinated to get vaccinated; it’s the most empathetic thing we can do for our own health and the health of those around us. At this time, Genesys does not require new hires be fully vaccinated. However, where legally permissible, Genesys will only welcome vaccinated employees back to Genesys Offices as these reopen. Those who are not vaccinated at that time may continue to work remotely if the nature of their job allows it. Customer-facing employees will need to follow customer guidelines.

As our Covid-19 task force and internal teams plan to reopen our global offices, the policies and procedures will continue to be updated.


About Genesys:

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com


Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

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