Sr. Account Executive, Enterprise

190001HD Requisition #

Are you interested in working for a 5000+ global software company, doing extremely challenging and interesting work in sales? This is the role for you.


What this role is:

The Senior Account Executive is a consultative sales professional, responsible for driving revenue growth and bringing in net new business from current customers and prospects.

You will be responsible for coordinating resources and managing the sales campaign across the entire Nordics pipeline. You will support Genesys growth across different industries and large enterprise market. 


What this role isn’t:

This isn’t a tick the box benefits position. This is a great opportunity for individuals who appreciate working in a fast-paced environment with cutting-edge technology. 

You will Demonstrate a commitment to excellence and strong quality results.

It’s also not a “manage and doesn’t do” role. We are looking for a thoughtful leader and strategic partner to work in a hands-on style providing expertise around specific areas of interest, to discuss industry best practices and development of high-level strategies


What you’ll bring to the table:

We are looking for someone able to lead through a passion for great CX, innovation and commitment to results. You will maximize revenues through an indirect sales of Contact Center solutions, but with direct touch in terms of preference building with end customers. You will work with target accounts and a small number of partners to execute a go-to-market strategy that maximizes Genesys opportunities across all product lines. 


Your superior active listening skills will drive you to collaborate effectively alongside multiple team members, in an international and dynamic environment; Solution Consultants, Business Consultants and Solution Architects will support your efforts


Some details about what you’ll do:

  • Develop and apply an understanding of Genesys products, sales methodology and processes.
  • Prospect and develop pipeline daily through a variety of methods including working with a lead development representative but also through phone calls, LinkedIn, etc.
  • Develop a good understanding of CX related challenges in the customer's industry, market sector and business environment to position products and solutions accordingly.
  • Build a strong relationship with the main stakeholders in key accounts.
  • Work with key channel and alliance partners to identify and execute on joint opportunities
  • Track all activities and revenue projections in for accurate reporting and forecasting.
  • Build opportunity-based strategies with team members to solve deal-level challenges.
  • Build Account Plans for key accounts in Revegy.


 Minimum requirements


  • 6+ years of relevant professional experience in the customer experience, cloud and SaaS areas
  • A high degree of business acumen with a proven ability to sell at all levels in a large enterprise i.e. both to IT- as well as to Business Management
  • Familiar with weekly forecasting and to apply a high level of a deal due diligence to keep control of opportunity progress
  • Excellent verbal and written communications skills, capable of representing the company at the most senior levels in English and Swedish
  • Must have a significant track record of building senior-level relationships with companies in the large enterprise market

About Genesys

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys CloudTM, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit  




Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics


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