Sr. Account Executive, Enterprise

190001HD Requisition #

Are you interested in working for a 5000+ global software company, doing extremely challenging and interesting work in sales? This is the role for you.


What this role is:

The Senior Account Executive is a consultative sales professional, responsible for driving revenue growth and bringing in net new business from current customers and prospects.

You will be responsible for coordinating resources and managing the sales campaign across the entire Nordics pipeline. You will support Genesys growth across different industries and large enterprise market. 


What this role isn’t:

This isn’t a tick the box benefits position. This is a great opportunity for individuals who appreciate working in a fast-paced environment with cutting-edge technology. 

You will Demonstrate a commitment to excellence and strong quality results.

It’s also not a “manage and doesn’t do” role. We are looking for a thoughtful leader and strategic partner to work in a hands-on style providing expertise around specific areas of interest, to discuss industry best practices and development of high-level strategies


What you’ll bring to the table:

We are looking for someone able to lead through a passion for great CX, innovation and commitment to results. You will maximize revenues through an indirect sales of Contact Center solutions, but with direct touch in terms of preference building with end customers. You will work with target accounts and a small number of partners to execute a go-to-market strategy that maximizes Genesys opportunities across all product lines. 


Your superior active listening skills will drive you to collaborate effectively alongside multiple team members, in an international and dynamic environment; Solution Consultants, Business Consultants and Solution Architects will support your efforts


Some details about what you’ll do:

  • Develop and apply an understanding of Genesys products, sales methodology and processes.
  • Prospect and develop pipeline daily through a variety of methods including working with a lead development representative but also through phone calls, LinkedIn, etc.
  • Develop a good understanding of CX related challenges in the customer's industry, market sector and business environment to position products and solutions accordingly.
  • Build a strong relationship with the main stakeholders in key accounts.
  • Work with key channel and alliance partners to identify and execute on joint opportunities
  • Track all activities and revenue projections in for accurate reporting and forecasting.
  • Build opportunity-based strategies with team members to solve deal-level challenges.
  • Build Account Plans for key accounts in Revegy.


 Minimum requirements


  • 6+ years of relevant professional experience in the customer experience, cloud and SaaS areas
  • A high degree of business acumen with a proven ability to sell at all levels in a large enterprise i.e. both to IT- as well as to Business Management
  • Familiar with weekly forecasting and to apply a high level of a deal due diligence to keep control of opportunity progress
  • Excellent verbal and written communications skills, capable of representing the company at the most senior levels in English and Swedish
  • Must have a significant track record of building senior-level relationships with companies in the large enterprise market



About Us:


Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the centre of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via, Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog. #LI_FS1


Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics


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