Marketing & Bus Develop
180001A3 Requisition #
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Job Summary: 

The Senior Data Intelligence Analyst is part of the Marketing Operations and Insights team.  The incumbent will work with global marketing operations team to plan, build, and maintain data transformation processes, reports, and dashboards to support quality and reliability intelligence of marketing systems and data.  This role will plan and manage projects that will enable the organization to deliver system reliability and data quality insights to internal customers and contribute to team projects to improve processes and data quality.




Major Responsibilities/Activities: 

      SQL Data modeling and scripting

      Maintaining and updating SQL Scripts

      Designing and implementing system and data processes to manage data quality

      Dashboard development user interface / experience

      Working knowledge of data models

      Working knowledge of business intelligence dashboards 

      Data pulls (SQL scripting) for ad hoc projects

      Automation and enhancement of regular data maintenance jobs

      Work on teams / projects to automate and enhance data processes

      Special projects as directed by Marketing Operations management



Minimum Requirements: 

Bachelor’s degree in a quantitative, and / or technology-oriented field of study (e.g. Quantitative Business discipline, Operations Research, Industrial Engineering, Economics, Mathematics / Statistics, Applied Sciences, Data Science, Information Systems, etc.).

      Experience with SQL queries and scripting

      Understanding of data governance and data quality principles

      Familiarity with Salesforce.com

      3 or more years of related experience

      Tableau or similar BI Tool experience

      Ability to capture user requirements and translate into technical requirements

      Very strong written and verbal communication skills

      Strong Microsoft Excel skills

      Ability to multi-task, prioritize and be detail-oriented

      Ability to work in a team environment

      Ability to take initiative and be proactive

      Ability to work independently and be resourceful

      Inductive and deductive reasoning

      Flexible and adaptable



Work Context: 

Communicates regularly with management

Uses computer frequently

Works expanded hours/shifts to support all regions globally


About Us:


Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via http://www.genesys.com/, Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog.


Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics



Job Location

Manila, Philippines


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