Sales Operations
1900010P Requisition #
1254 Total Views

Genesys is seeking a Sr. Procurement Business Analyst. This role is responsible for supporting our Procurement organization and will perform activities such as data modeling and reporting, vendor management, cross-functional project management, tools and system maintenance and training, along with process creation and improvement. The Analyst will be required to manipulate data from several source systems across various procurement operations to create solutions that improve our efficiency, provide applicable reports and communications, monitor the performance, and drive compliance. The Analyst will need to work cross-functionally across the business and communicate effectively to all levels of the organization. The ideal candidate possesses the ability to work in a very tactical environment, think analytically, and assist in implementing strategies.


This Sr. Procurement Business Analyst will be expected to build strong relationships within the organization and assist with change management initiatives. This role regularly interacts with senior management or executive levels on matters concerning procurement and reports to the Vice President of Procurement.


Key Responsibilities:

  • Prepare periodic (weekly, monthly, quarterly, annual) and ad hoc report packages, flashes, dashboards, analyses.
  • Reconcile and ensure consistency of data from different sources, design and build database queries and deliver reports using business intelligence tools. Initiate, lead, and manage automation as applicable.
  • Work closely with the business and management teams to understand their needs and challenges and recommend visualization solutions that can be easily communicated and interpreted by users.
  • Actively participate in and influence discussions around reporting requirements, infrastructure needs, and design. Drive continuous improvement through automation, data quality, and system enhancements.
  • Assist with identification, selection, implementation, and administration or training of various procurement tools.
  • Support company and procurement policy maintenance, education/training, compliance monitoring, and reporting activities.
  • Support source-to-pay process improvement and optimization projects.
  • Track and report on vendor performance, lead supplier scorecard creation and communication, track vendor compliance.
  • Lead cross-functional projects, utilize appropriate tracking tools to execute within schedule and cost expectations, provide reports as requested.
  • Support resource management and develop a dashboard with appropriate communications to drive engagement and improve service levels.
  • Other duties and projects as assigned.

Position Requirements:

  • Bachelor’s degree in Business Administration, Business Analytics, Supply Chain Management, Finance, or related fields.
  • 3-5+ years of procurement, supply chain, business analytics, or finance experience.
  • Strong proficiency in Excel, Outlook, and PowerPoint. Experience with ERP solutions and procurement applications such as Oracle, Coupa, Netsuite, Concur, Snowflake, etc. and business intelligence tools and data visualization (BI, Tableau, Access) concepts preferred.
  • Strong interpersonal, organizations, and communication skills with a positive attitude and ability to manage ambiguity.
  • Self-motivated and analytical with ability to work in a collaborative, agile team environment with aggressive deadlines and multiple priorities.
  • Proactive approach to stakeholder management with the ability to influence at all levels within an organization.


About Us:

Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.comTwitterFacebookYouTubeLinkedIn, and the Genesys blog.


Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

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