📁
Research and Development
📅
2200028T Requisition #

 

Genesys Cloud utilizes micro-services to build a powerful notification platform. You will contribute to the architecture that delivers billions of events per week. You will work in a fast-paced, startup culture, where our environment is one of continuous change, innovation, and experimentation. To build on our micro-service Cloud architecture, you will work with established and cutting-edge technologies like Java, Kafka, Redis, JavaScript, and various AWS Services.

 

Successful Senior Software Engineers will:

  • Work closely and collaboratively with team members.

  • Demonstrate a high level of curiosity and keep up-to-date on the latest technologies.

  • Strive for excellence in the features they deliver.

 

Primary Responsibilities/Activities:

  • Design new software features through agile development practices such as chartering, story-mapping, and regular stand-up meetings.

  • Implement new features, work with support services to fix any issues found in the field, and monitor platform components.

  • Write unit and integration tests.

  • See features through deployment into production.

  • Adhere to Genesys Code of Business Conduct and Ethics

 

Minimum Requirements:

  • Experience with software engineering in Java

  • Experience with synchronization techniques in stateless distributed systems

  • Demonstrable understanding of scalability and availability in distributed systems

  • Experience with one or more Tomcat, Jetty, or Grizzly

  • Experience with REST APIs

  • Experience with messaging systems and proven integration patterns

  • Experience with Linux operating environments

  • Good verbal and written communication skills

  • Bachelor’s degree in Computer Science or related work experience

 

The ideal candidate would also have experience with the following:

  • Redis

  • Amazon Web Services (EC2, Lambda, Dynamo, S3, Kinesis, etc.)

  • Git

  • Jenkins

  • Maven

  • Spring

 

Our Benefits:

  • Flexible work schedules and work-from-home options
  • Development and career growth opportunities
  • Excellent pension scheme
  • Bonus scheme
  • Health Insurance
  • Income Protection & Life Assurance
  • Family-friendly leave allowances, including paid maternity and paternity leave.

 

About Genesys

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys CloudTM, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com. 

 

Genesys is an equal-opportunity employer committed to diversity in the workplace. We evaluate qualified applicants regardless of race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Covid-19:

Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time.

As our Covid-19 task force and internal teams plan to reopen our global offices, the policies and procedures will continue to be updated.

 

Reasonable Accommodations: 

Genesys is committed to providing an inclusive barrier-free environment, starting with the hiring process. If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.  

 

This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.  

 

About Genesys:

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com

 

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

 

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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