Sr. Software Engineer, Digital - Java

📁
Research and Development
📅
200000TQ Requisition #

Who is Genesys? 

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. 
  


Why Genesys needs you: 

We are investing 1 billion dollars in R&D over the next 4 years and need the right individuals to turn that investment into innovation. Genesys is bringing that innovation to customers through multi-cloud deployments in AWS, Azure, and Google Cloud.   
  
Connections matter, at certain times with greater urgency. Whenever the moment, our technology facilitates those connections creating an experience as a service. Our team members own their critical services and words like scalability, resiliency, and automation are at the heart of every line of code we write. We are now seeking an experienced Senior Software Engineer to join our R&D Digital team. 

 

The Senior Software Engineer will be responsible for the development of components and services used to deliver mission critical cloud products. They will work in a fast-paced cloud-based environment where continuous change, innovation and experimentation are a given. They will work with technologies like Java, Kafka, Redis, Amazon Web Services, and New Relic, among others. They will iteratively deliver software in a true DevOps model following CI/CD and agile best practices.

Additionally, they will demonstrate mastery in one or more of these technologies and will be an expert in distributed systems. They will be a leader, mentor and role model for their peers and juniors.

 

What you will do:

  • Management of microservices: design, deployment, configuration scripts, and supporting documentation.
  • Design, development, and testing of features/functions delivered via platform components and/or services that are secure, reliable, highly scalable and available.
  • Ownership of features beginning to end: from design documents and reviews to acceptance testing and deployment.
  • Review code and provide feedback relative to best practices and improving performance.
  • Troubleshoot production support issues post-deployment and come up with solutions as required. 
  • Implementing the CI/CD pipeline using a git repository for all artifacts/files.
  • Show pride of ownership and strive for excellence in everything they do.

 

What you will bring to the role:

  • Bachelor’s degree in Computer Science.
  • 5+ years’ experience in software engineering using Java.
  • Experience with synchronization techniques in stateless distributed systems. Demonstrable understanding of scalability and availability in distributed systems.
  • Be proficient in one or more cloud providers, including AWS, Azure, GCP.
  • Working experience with REST API back-end services.
  • A strong data-driven/fact-based decision maker
  • Comfortable interacting with developers and consumers of message bus design.
  • Prefers working in fast-paced environment.
  • Experience working with remote engineering teams.
  • Effective verbal and written communicator.
  • Strong collaboration and listening skills.

 

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. #LI-DM2

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