Sr. Software Engineer - Java

Research and Development
21000042 Requisition #

The Senior Software Engineer will be responsible for the development of components and services used to deliver mission-critical cloud products. They will work in a fast-paced cloud-based environment where continuous change, innovation and experimentation are all encouraged. They will work with technologies like Java, Kafka, Redis, Amazon Web Services, and New Relic, among others. They will iteratively deliver software in a true DevOps model following CI/CD and agile best practices.

Additionally, they will demonstrate mastery in one or more of these technologies and will be an expert in distributed systems. They will be a leader, mentor and role model for their peers and juniors.

This role is also open to remote candidates located in Ireland.

Responsibilities / Job Duties:

  • Management of microservices: design, development, deployment, configuration and supporting documentation.
  • Design, development, and testing of features/functions delivered via platform components and/or services that are secure, reliable, highly scalable, and available.
  • Ownership of features beginning to end from design documents and reviews to acceptance testing and deployment.
  • Review code and provide feedback relative to best practices, improve readability and anticipate issues.
  • Troubleshoot production support issues post-deployment and come up with solutions as required.
  • Show pride of ownership and strive for excellence in everything they do.


Required Qualifications:

  • Bachelor’s degree in Computer Science or related work experience.
  • 5+ years’ experience in software engineering and in Java or another high-level language.
  • Experience with synchronization techniques in stateless distributed systems.
  • Demonstrable understanding of scalability and availability in distributed systems.
  • Working experience with REST API back-end services.
  • A strong data-driven/fact-based decision-maker.
  • Comfortable interacting with developers and consumers of message bus design.
  • Prefers working in a fast-paced environment.
  • Experience working with remote engineering teams.
  • Effective verbal and written communicator.
  • Strong collaboration and listening skills.


Key Skills:

  • Operating system: Linux (Amazon OS)
  • Networking: TCP/IP, subnets, network ACLs, DNS, load balancing
  • Databases: MySQL, Redis, DynamoDB
  • Programming languages: Java, TypeScript, JavaScript, Python



  • Flexible work schedules and work from home options
  • Development and career growth opportunities
  • Excellent pension scheme
  • Bonus scheme
  • Health Insurance
  • Income Protection & Life Assurance



Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least June 30, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis. 


About Genesys:

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales, and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys CloudTM, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability, and flexibility. Visit 

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. #LI-AW1 #LI-Remote 

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