Sr Software Engineer - Java with AWS

Research and Development
1900014D Requisition #

We have open positions for Full Stack Software Engineers to work on the Genesys AI Platform. The Genesys AI platform collects billions of events from various sources to build a holistic picture of the customer's journey and predict when best to interact with the person for support or marketing engagement and who is best suited to handle a specific interaction.

This will afford you an opportunity to work on all aspects of software engineering focusing on predicting customer behavior, information self-service with conversational UX and next best actions and creating tangible value for the businesses we work with. You will have the opportunity to work on the application of latest AI techniques in collaboration with top-notch R&D engineers. 

You will be part of the development of new features, ensuring scalability and availability of the entire platform and responsible for the team delivering high quality code. The job will include the full SDLC, taking the features and products from prototyping to productization and deployment. The ideal candidate will be results-driven, self-motivated and a strong developer with a deep understanding of the Java and Python programming languages and ReSTful web service interfaces. The position will require a thorough understanding of modern software development techniques and working in an agile team.


Major Responsibilities/Activities

  • Contribute to Microservices and API infrastructure.
  • Design new software features through agile development practices such as chartering, story-mapping, and regular stand-up meetings.
  • Implement new features, work with product management, and other developers to fix issues found in the field and monitor platform components.
  • Write unit and integration tests.
  • See features through deployment into production.

Minimum Requirements  

  • 6+ years of experience in a development role
  • Bachelor’s degree in Computer Science or Engineering from a reputed institution
  • Solid concepts in Data Structures, Algorithms and Software Design.
  • High degree of expertise in Java and Rest API interfaces
  • Experience deploying Java applications using CI/ CD pipelines to AWS
  • Experience with AWS services like EC2, S3, Dynamo DB, API Gateway, SNS or others.
  • Familiar with Big Data technologies (Spark, Cassandra, MongoDB, Kafka).
  • Ideally some experience with JavaScript, HTML5, CSS3, AngularJS
  • Demonstrable understanding of scalability and availability in distributed systems.
  • Experience with software engineering in Java and Python.
  • Experience with Linux operating environments.
  • Excellent English communication skills.

About Us:


Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit



Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics


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