Research and Development
22000045 Requisition #

Staff DevOps Engineer


Cloud Analytics and Cloud Billing projects are looking for a DevOps Engineer to join a distributed team consisting of Development, QA, and DevOps engineers. We are building pipelines aimed to collect, process, store, and analyze data produced by Genesys solutions deployed and running both in the multi-cloud (AWS, Azure) and on-premise environments.

The primary responsibilities will include, but not limited to:

  • Enhancing projects’ pipelines and infrastructure
  • Monitoring and resolving production incidents
  • Helping business representatives with getting requested information from the platform
  • Automation of routine operations and whatever could be automated in general
  • Help developers do their job by supporting development environments


Skills needed:

  • Degree in Computer Science or Computer Engineering, or equivalent experience
  • Good understanding of the Linux OS
  • Proven ability to write automation scripts (Bash, Python)
  • Attention to details. Tendency to double-triple checking what you are doing
  • Readiness to learn new technologies
  • English enough to read/write emails, participate in regular online meetings, contribute to the technical documentation


Additionally, experience in some of the following is welcomed:

  • Experience with Docker, Kubernetes
  • Experience in AWS, Azure or any other public cloud
  • Hands-on with Terraform, Helm, Jenkins, GitHub Actions or similar technologies
  • Understanding of CI/CD processes
  • DevOps or System Administrator experience


Conditions and benefits of working in Genesys:

  • Competitive salary with bonuses and regular merit increases.
  • Flexible schedule.
  • Medical insurance (dental and life insurance included).
  • 31 days of vacation per year.
  • 100% paid sick leave policy.
  • English classes in the office.
  • Modern and comfortable office in the historical part of Saint-Petersburg: well equipped kitchen, shower, bicycle parking, etc.
  • Team of professionals and warm friendly atmosphere.




Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time.

Genesys encourages everyone who can get vaccinated to get vaccinated; it’s the most empathetic thing we can do for our own health and the health of those around us. At this time, Genesys does not require new hires be fully vaccinated. However, where legally permissible, Genesys will only welcome vaccinated employees back to Genesys Offices as these reopen. Those who are not vaccinated at that time may continue to work remotely if the nature of their job allows it. Customer-facing employees will need to follow customer guidelines.

As our Covid-19 task force and internal teams plan to reopen our global offices, the policies and procedures will continue to be updated.

About Genesys:

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

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