Technical Lead(Test Automation)

Research and Development
200000M0 Requisition #

Summary of the Position/Responsibilities:

The primary responsibilities will include, but not limited to:

  • Demonstrate creativity, foresight, and good engineering judgment in anticipating and solving various engineering problems
  • Work collaboratively with development and QA teams during all stages of software development life cycle
  • Estimate project test efforts, create test plan and test cases for new features
  • Development, documentation, and execution of automated tests across all stages of the product development lifecycle following best practices and methods
  • Develop and maintain automated test environments


Technical Experience and Qualification:

  • Bachelor’s degree in Computer Science with 7+ years’ experience in software testing and validation
  • 2+ year of practical experience with test automation tools
  • 1+ year of test automation/design experience
  • Proficiency in, at least, one modern programming language, preferably JS or C#
  • Experience in building automated test infrastructure and tools
  • Practical experience in testing of distributed system (debugging techniques / fault isolation)
  • Excellent problem solving, critical thinking, and communication skills
  • Experience with version control systems such as git
  • Knowledge of agile development methodologies



  • Experience in building and maintaining of Cloud based automated test environments
  • Exposure to AWS, azure
  • Development and maintenance of automated tests under Jenkins
  • Practical experience with relational DBs such as MSSQL, Oracle
  • Experience with NoSQL databases like Cassandra
  • Experience in testing of microservice-based applications


Personal Skills and Abilities:

  • Strong problem solving, troubleshooting and analytical skills
  • Highly organized and self-motivated
  • Ability to work well alone and as part of a distributed multicultural team
  • Excellent communication and writing skills
  • Fluency in English


About Genesys

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys CloudTM, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

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